Online Learning

Website: https://wen.geniussis.com/PublicWelcome.aspx

• Click the 3 dots next to Login. Then Application Login. DO NOT click the Login button.

• Students login using their School Username (ex: aa12345) and Password that starts with mcp.#####

• If you do not remember your login information, go to https://wen.geniussis.com/PublicWelcome.aspx?id=24 then click Forgot My Login, enter your student email address and it will send your username and password.

Accessing Courses

This Google Slides document will walk you through potential solutions for technology issues that may arise.

Troubleshooting Tips

"I keep getting an error message when I try to log in."

Try the following options:

• Go to the MCPASD Website under For Students and select Buzz. Then click the 3 dots next to Login then Application Login.

Note: If you click Login instead of clicking those 3 dots, it will often result in an error.

• Clear browsing history including cache

• Address browser security

• Use a different browser

• Attempt access on another machine and/or network

"I don't see all/any of my courses."

Students need to enter an Enrollment Course Code to add each of their courses.

• Students should check their school email to find emails from each of their teachers with the enrollment code for each course.

• Students will need to enter a DIFFERENT CODE FOR EVERY COURSE.

• Click here for directions on where/how to enter your course codes. Repeat these directions until all of your courses have been added.

• If students have not received a code for one or more of their classes by Wednesday April 1, they should email their teacher for that class.

• We will manually enroll any students who are missing courses starting April 1 so if students are having problems with entering course codes (or are missing course codes), they should continue to log in and check Buzz to see if their courses have been added.

"When I click on a lesson, all I see is a white screen."

• Look for a shield in the right corner of your URL bar. Click on the shield, then on the link that says "Load Unsafe Scripts." Do not be alarmed! This is safe and appropriate.

• Clear browsing history including cache

"I can't get an assignment to open on my Chromebook."

• Hover over the assignment link and/or download the assignment. If it ends in .rtf, follow these steps to convert it to a readable format.

• Access the assignment on another type of computer (PC or MAC), save it as a .docx then upload into your Google Drive.

"I keep receiving 0s/40s when I submit assignments using Google Docs" and/or "My teacher keeps saying they cannot open my assignments"

Click on the assignment score on your Grades page to see your teacher's feedback.

Review steps and options for submitting Google Documents in your online courses.

"The course says that I need Adobe Flash to view the content, how do I get it to work?"

Directions for accessing your Parent/Guardian account can be view by clicking on the document below:

Accessing Parent/Guardian Online Account

How do I find teachers' contact information for each course?

Both students and parents/guardians should be able to find this in Genius by logging in and going to Course Information on the left-side menu.

Can I see my student's online progress in Infinite Campus?

Initially, teachers are being asked to focus on engaging and connecting with students as we transition to this online platform. When teachers do start entering grades, they will update Infinite Campus every couple weeks. However, you always have live access to your student's current online progress by logging into the online system through your guardian account. You can do this by going to wen.geniussis.com/PublicWelcome.aspx?id=24 then clicking the Forgot My Login link to have the information sent to your email. For more detailed information on checking your student's progress, please view this document for directions.

How often is my student's progress updated in the online system?