MHS Tech Help Desk

Need help with your Chromebook or Infinite Campus?

or Text #731-468-6262

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Information needed when you contact me:

1) Your Name

2) What is going on with your Chromebook?

3) Is it keeping you from doing your work?

4) What is your phone number if I need to call you?

What's going on?

Chromebook keeps freezing: Sign out of Chromebook, remove user and sign back in. You will have to sign in using your email. (see below)

Internet won't work: Restart your Chromebook and check to make sure you are connected to WiFi. Lower right corner.

Classroom not working right? Sign out of Chromebook, remove user and sign back in. You will have to sign in using your email. (see below)


HOW TO REMOVE A USER (See Below)

Sign out of Chromebook < Removed the user < Remove the user < Sign in to your Chromebook

(Put your firstname.lastname@stu.mayfield.kyschools.us)

Step 1: Sign Out < Remove User

Step 2: Remove User

Step 3: Your Email

@stu.mayfield.kyschools.us

Helpful Chromebook Hot Keys & More!

Split Screen * Screen Shot * Find Files


How to split screen on your Chromebook.

Hold down alt and [ ] button down. This will let your screen split.

How to screenshot on your Chromebook.

Hold shift, ctrl and screen button down. Your screen shot will go to your file folder.

How to find screenshots or documents downloaded.

Go to the lower left corner click on the circle. Then click on file folder.

What to do when you open the file folder?

To the left you will see different options Audio, Images, Videos Downloads, click on the option you need.

Infinite Campus: Use Infinite Campus App or Web Page www.mayfield.kyschools.us

Step 1: Go to web page, click on Student/Parent Resources, then click on Infinite Campus

Step 2: Click on Campus Student or Campus Parent

Step 3: User Name & Password. If you need this information contact Mrs. Penny.

Step 4: Upper right corner is where you select the student you want to see if you have multiple students. Select the icon in upper left to see information on that student. Click on grades.


Step 5: Select the term you want to view. You will see the grades for each subject by scrolling down.




Infinite Campus App

District Name: Mayfield Independent

State: Kentucky

Username & Password: If you don't have this information contact Mrs. Penny