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Wifi
Get Help with Home and Campus Internet Access
If you are off campus, here are some resources to help you stay connected.
What do you mean by bandwidth?
Megabits Per Second (Mbps)
The maximum amount of data transmitted over an internet connection in a given amount of time.
You’ll need AT LEAST speeds of 25 Mbps download and 3 Mbps upload. More is better.
Why Does Your Internet Connection Randomly Stop Working?
Is Your Internet
Fast Enough?
Fast Enough?
Need to troubleshoot issues with your home internet speed and access?
Try these tips.
Make sure your router and modem are not TOO HOT! 🔥When any computer gets too hot it slows down to cool down.
Where you put your router matters. Try moving your router so that it has a line of sight to your computer. Things between your wifi signal and your computer might be slowing it down. If you can see your router the signal has a clear connection.
Contact your internet service provider. Make sure that you are receiving the best possible speeds, and there are no issues with your router. They will run through a series of troubleshooting steps with you on the phone. It helps!
Try connecting directly to the router with an ethernet cable.
Negotiate with other users in the household to share limited access.
Try these Common Fixes for Home Networking Issues.
Where should you put your wifi router? The closer to where you use it the better!
Want faster wifi? Here are 5 weirdly easy tips.
Need to find or change your home internet service provider?
https://www.maine.gov/connectme/communities-resources/Broadbandmapping
The ConnectMaine Authority has a new tool to help Maine residents discover their local internet service options. This map is the best information on broadband availability in Maine. However, ConnectMaine knows the information does not represent the actual services that are available for customers especially at the address or street level. ConnectMaine continues to work with providers to improve the accuracy of this data. The map does provide a starting point for communities and consumers to identify what might be available broadband service to their area.
Need to find help paying for internet service? 💰
Connect Maine - 2021 Free Broadband Program for Remote Learning
The Maine Department of Education (DOE) has received emergency federal funding because of the pandemic to provide high-speed internet connections to student (K-12 and College) and teacher households that do not currently have Internet access at 25/3 Mbps.
Find Maine internet providers by city
Spectrum Internet Assist Program
https://www.spectrum.com/browse/content/spectrum-internet-assist.html
$14.99 a month, 30 mbps – As an example, you may qualify if someone in the household is getting free or reduced school lunches.
Xfinity Low Cost Internet Program
15 mbps for $9.95 a month and they also offer low-cost computers for $149. There will be no credit check, no contract and no installation fees.
Need to find free public wifi?
Allconnect Wi-Fi Search
Maine Study from Car Initiative
US:IT Internet Access Resources
Xfinity Free Wi-Fi Hotspots
Many local chain businesses also offer free Wi-Fi. Some examples: McDonald's, Subway, Dunkin Donuts, Starbucks. Bring your wireless device to a business parking lot and search for “Guest” wireless connections.
Wifi Connections on Campus & Centers 🏫
Augusta and Bangor campuses and all of UMA’s Centers plus UMA Housing at Stevens Commons are equipped with state-of-the-art networking services. Wireless access (via "EDUROAM") is available to all who have an active Maine Street account within the University of Maine System. Authorization to connect wirelessly can be done via a self-registration process. Open a web browser on your device while at a UMA location and the self-registration page should open. Enter your Maine Street user ID and password. If you have problems registering for Eduroam, contact the Helpdesk at 621-7400, 800-696-4357, help@maine.edu.