Moving forward through the relevant factors pertaining to the leadership challenge, here we will move into the realm of leadership theories, philosophies, and models. With a brief overview of the key leadership principles studied and proven over the last century, we will then address both the fit and strategic application of the same. Next, we will critically evaluate each to then determine the best fitting methods for addressing the strategic issue of managerial daily task completion.
This theory suggests leaders are born with certain traits – emotional intelligence, integrity, drive, and others – that make them effective (Northouse, 2022, p.27). Though this approach identifies useful traits, it is criticized for lacking a definitive list and failing to account for situational factors.
The Skills Approach focuses on skills, knowledge, and competencies leaders can develop (Northouse, 2022, p.56). Key skills include technical, human, and conceptual (Katz, as cited in Northouse, 2022, pp. 56-57). It emphasizes leadership development through education and experience but is criticized for being overly broad and lacking clarity on how skills directly affect performance.
Transactional Leadership focuses on clear roles rewards, and corrective actions, and is effective in stable environments (Goleman, 1998). Whereas Transformational Leadership emphasizes vision, motivation, and innovation, encouraging followers to achieve higher performance and creativity (Bass, 1995). Transactional Leadership is best for routing tasks, while Transformational Leadership excels in change-driven environments.
This model identifies five leadership styles based on the combined concern for people and production – Impoverished, Country Club, Authority-Compliance, Middle-of-the-Road, and Team Leadership (Blake & Mouton, 1985). While it provides a structural framework for leadership development, it oversimplifies leadership by not accounting for situational irregularities.
LMX Theory focuses on the quality of relationships between leaders and followers, resulting in in-group (high quality) and out-group (low quality) relationships (Graen & Uhl-Bien, 1995). It fosters personalized leadership but risks favoritism and does not offer clear guidance on improving low-quality exchanges between team members.
Situational Leadership (Hersey & Blanchard, 1969, as cited in Northouse, 2022, pp. 110-111) suggests leaders adjust their style based on followers’ readiness using Telling, Selling, Participating, and Delegating approaches. It is flexible and easy to apply but is criticized for lacking strong empirical support and assuming leaders can accurately assess follower readiness.
Adaptive Leadership focuses on guiding individuals and organizations through complex, changing environments (Heifetz, as cited in Northouse, 2022, p.285 ). It encourages learning, risk-taking, and problem-solving by followers. Its strengths lie in empowering followers and fostering organizational change, but it is complex and may meet resistance when faced with necessary changes.
The Style Approach emphasizes leader behavior, distinguishing between task-oriented (a focus on efficiencies) and relationship-oriented (a focus on support and motivation) behaviors (Yukl, 2013). It is practical for management training but lacks guidance on balancing the two behaviors and considering situational factors
Path-Goal Theory suggests leaders assists followers achieve goals by removing obstacles and providing direction (Yukl, 2013). Identifying Directive, Supportive, Participative, and Achievement-Oriented leadership styles (Northouse, 2022, pp. 135-136), its effectiveness in motivating followers is great but the overall complexities and difficulties to implement in dynamic environments make it a cumbersome approach for many.
Servant Leadership (Greenleaf et al., 2007) prioritizes serving and empowering followers, fostering ethical behavior and well-being. Authentic Leadership (George et al., 2007) emphasizes transparency, self-awareness, and alignment with core values, focusing on trust building and ethical consistency. Both styles prioritize ethical practices and the well-being of followers, with servant leadership focusing on service and authentic leadership on integrity.
Many of the theories and principles above could lend some assistance in overcoming the lackadaisical nature of many of the SOMT. However, a few stand out as being better than others and are more readily applicable.
Trait Theory suggest effective leaders possess certain inherent qualities or traits – such as emotional intelligence, drive, self-confidence, and integrity – which make them naturally effective in leadership roles (Stogdill, as cited in Northouse, 2022, p. 28). This theory is based on the notion leaders are born, not made, and these traits are relatively unchanging over time.
Trait Theory would be beneficial in identifying individuals possessing the innate qualities to take on leadership roles within the Security Operation Management Team (SOMT), especially in the context of those who are currently not completing their daily responsibilities. Identifying and promoting leaders who naturally possess such traits as accountability, integrity, and time-management skills could help alleviate the issue. However, this action may not fully address the specific problems of underperformance, as it does not account for the situational factors influencing managers’ current behavior (e.g. unclear priorities or lack of accountability).
Focusing on selecting or developing individuals with strong traits (conscientiousness, emotional intelligence, etc.) could enhance the effectiveness of SOMT leaders. For example, those who naturally take full responsibility for their tasks and inspire others through their actions would be a good fit for roles requiring high levels of accountability and task completion, However, this approach does not directly solve the systemic issue of unclear expectations or lack of accountability.
Strengths: Trait Theory provides a foundational approach for identifying individuals who are naturally inclined toward leadership, offering a straightforward method for initial leader selection. Its emphasis on inherent qualities such as emotional intelligence and integrity resonates with the need for accountable and self-motivated leaders in the SOMT. This approach can serve as a valuable screening tool in recruitment or promotion decisions.
Limitations: However, it fails to offer guidance on how to develop leadership in those who may not initially demonstrate these traits. Additionally, it does not account for environmental, organizational, or situational challenges that may be contributing to underperformance, which limits its practical application in dynamic workplace settings like the SOMT.
The Skills Approach focuses on the idea of leadership abilities being able to be developed over time, through the acquisition of specific skills such as technical, human, and conceptual skills (Katz, as cited in Northouse, 2022, p.128). Leaders are “made” through education and experience rather than simply being born (Northouse, 2022, p.133).
The Skills Approach would be highly applicable to address the problem of task completions in the SOMT. Many of the issues stem from a lack of effective time management, task prioritization, and communication, which are all skills that can be developed through training. Emphasizing skill development in areas like time-management, task delegation, and communication, the SOMT can begin addressing these issues.
Training SOMT leaders in specific skills could improve their effectiveness. For example, teaching time management skills would allow managers to handle the ever-competing demands of daily and surprise tasks, while communication skills would improve their ability to align team objectives and ensure accountability. Communication skills could be the key to allowing SOMT leaders to ask for assistance and this ask to NOT be seen as weakness. Providing regular workshops honing leadership skills could foster better performance across the team.
Strengths: The Skills Approach is practical and developmental, making it especially useful for equipping underperforming managers with the competencies needed for improved task completion. It emphasizes that leaders can be trained, allowing organizations to invest in structured development programs instead of relying on innate ability alone. For the SOMT, a skills-based approach may address gaps in time management, communication, and delegation.
Limitations: However, the model does not directly tackle organizational culture or accountability issues, which could still impede progress. Additionally, results may not be immediate, and a long-term commitment to training and follow-up is required for sustained impact.
The Style Approach focuses on leaders’ behavior, categorizing it as either task-oriented or relationship-oriented. Task oriented leaders focus on goal achievement and efficiencies whereas relationship-oriented leaders prioritize supporting and motivating their team (Yukl, 2013).
Given that issue in the SOMT relates to task completion and accountability, a task-oriented leadership style would be a good fit. Managers need to focus on organizing, structuring, and efficiently completing their daily tasks, However, incorporating a balance with relationship-oriented behaviors could ensure managers maintain morale and employee engagement while pushing for higher task completion rates.
Leadership members could be trained to adopt a more task-oriented approach, setting clear goals, establishing deadlines, and tracking progress. Simultaneously, relationship-oriented behaviors could help maintain team morale through managerial engagement with their teams – through ongoing engagement, providing support, and maintaining positive relationships. A balance of both leadership styles could improve both task efficiency and employee satisfaction.
Strengths: The Style Approach allows leaders to consciously reflect on their behaviors and make informed adjustments to better suit the team and task at hand. This can help SOMT leaders adopt a more structured, task-oriented style while still maintaining morale through supportive relationships. It promotes adaptability in managerial behavior, which is beneficial in balancing workload and people management.
Limitations: Yet, it can be difficult to implement effectively without ongoing coaching or feedback, as finding the optimal balance between task and relationship focus is complex. The theory also lacks consideration of external or organizational constraints that may hinder task completion, such as excessive workload or poor systems.
Situational Leadership posits that effective leadership requires adjusting leadership style based on followers’ readiness. The four leadership styles of Telling, Selling, Participating, and Delegating correspond to the differentiated levels of follower competence and commitment (Blanchard et al., 1993).
Situational Leadership would be particularly effective in addressing the SOMT’s problem of varying task completion. As some managers may be struggling due to a lack of direction (low competence) while others may be more capable and require less supervision (high competence), adjusting leadership styles based on individual readiness would help ensure increased performance.
For managers who are less competent or struggling with accountability, a Telling or Selling approach (directing and coaching) would provide the necessary structure and support. For those of higher competence, a Participating or Delegating style would foster greater autonomy and growth. Regularly assessing individual manager’s readiness to perform specific duties would allow for more tailored leadership and better outcomes.
Situational Leadership – Critical Analysis
Strengths: Situational Leadership is highly adaptable, making it ideal for a mixed-competency team like the SOMT, where leaders must respond differently depending on each manager’s capability and motivation. It encourages leader flexibility and supports the development of less experienced or struggling team members through structured guidance. This responsiveness can lead to more efficient task delegation and better performance outcomes.
Limitations: However, the model requires constant evaluation of team member readiness, which can be time-consuming and difficult to do consistently. Furthermore, in high-pressure or fast-paced environments, leaders may not have the capacity to continually shift styles, limiting the model’s real-time effectiveness.
Path-Goal Theory suggests leaders can motivate followers by clearing obstacles and providing direction. The theory identifies four leadership styles – Directive, Supportive, Participative, and Achievement-Oriented – each suited to different tasks and follower needs.
The SOMT issue could benefit from Directive Leadership. The clear direction and structure of this style would give managers struggling with unclear tasks or lack of prioritization the structure they may require. Additionally, Supportive Leadership would address morale and motivation, especially for managers overwhelmed by task load. Combining these styles could help ensure both task completion and team morale are addressed.
Leaders could set clear expectations and offer guidance (Directive Leadership) while also providing motivation and support during challenging times (Supportive Leadership). The amalgamation would address both operational inefficiencies and low morale, helping managers feel more capable of completing their tasks.
Strengths: Path-Goal Theory is comprehensive in that it combines motivation, support, and structure, aligning well with the complex demands of SOMT managers. It allows leaders to remove task-related obstacles while simultaneously boosting morale, an essential dual focus for improving performance and engagement. The diversity of leadership styles within the theory gives leaders several tools to choose from based on the context.
Limitations: Despite its benefits, it can be cumbersome to implement due to its complexity and the need to assess follower needs regularly. Additionally, the theory assumes leaders are skilled in switching styles and diagnosing problems accurately—an assumption that may not hold true in less experienced or overwhelmed leadership teams.
In addressing the low completion rate of daily tasks within the SOMT, a combined approach incorporating elements of Situational Leadership, Path-Goal Theory, and the Style Approach would likely be most effective. Situational Leadership provides the flexibility to tailor leadership styles to individual needs, while Path-Goal Theory emphasizes clearing obstacles and offering clear direction. The Style Approach offers practical guidance for balancing task efficiency with relationship management which, when blended with the others, would serve to bring out the best in each member of the team. By adapting leadership styles to both the competence of managers and the challenges they face (daily, even hourly), leaders can improve task completion, foster accountability, and address the underlying issues of unclear expectations, time management, and low morale.