By Colin McKeague
Interest in eco-tourism is growing, and many destination marketing organizations (DMOs) struggle to communicate sustainability in a way that feels authentic and engaging. Often times sustainable tourism marketing is vague or falls into greenwashing, missing the mark with today’s informed travelers.
This research project aims to bridge that gap by creating a practical, research-driven guide for marketing professionals in the tourism industry. Based on interviews with experienced destination marketers, the guide highlights real-world strategies, storytelling techniques, and digital tools that effectively promote sustainable practices.
The guide will offer actionable insights, case studies, and creative ideas to help destinations market their sustainability efforts with impact and credibility.
The menu at the top of the site will allow you to navigate through all of the resources that played a part in the creation of the guidebook.
My research explored how destinations can authentically market sustainable tourism through practical, engaging strategies. While sustainability in tourism is widely discussed, much of the existing literature focuses on broad concepts rather than concrete tools that marketers can use. To address this gap, I conducted eight in-depth interviews with marketing professionals from a range of destinations, gaining insights into the real-world challenges and successes of sustainable tourism campaigns.
Findings showed that successful sustainability marketing requires consistency across platforms, subtle and visual storytelling (such as short-form video), and a strong focus on authenticity—avoiding greenwashing by highlighting local partnerships and being transparent about challenges. Key strategies include promoting low-impact activities, supporting local businesses, and making sustainable choices easy for travelers. However, limitations include the small sample size, potential bias due to my own passion for sustainability, and the fast-changing nature of tourism trends, which may affect the long-term relevance of these findings.
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