CMST 20 Interpersonal Communication
Course Topics
Getting Grounded
Module 1: Basic Models | Communication Apprehension
Module 2: Defining Interpersonal Communication
Module 3: Goal Setting
Module 4: Technology & Interpersonal Communication
Introspection
Module 5: Self Disclosure
Module 6: Listening and Empathy
Module 7: Self Concept & Responsibility
Module 8: Introspection | Emotions
Shifting Our World View
Module 9: Value Persuasion
Module 10: Perception
Module 11: Nonverbal Communication
Fight, Flight, Flow
Module 12: Relational Dynamics
Module 13: Assertion & Defensiveness
Module 14: Family Communication & Conflict
Module 15: Tough Compassion | Forgiveness
Module 16: Closing
Current Fall 2021 Schedule
70442-002 CMST 1A Public Speaking Full Term
70443-003 CMST 1A Public Speaking Full Term
70444-004 CMST 1A Public Speaking Late Start 16 weeks
70464-007 CMST 20 Interpersonal Communication Late Start 16 weeks
70468-933 Online Course CMST 20 Interpersonal Communication Late Start 16 weeks
What is Interpersonal Communication?
Corporate Class claimed in their blog post titled, Top 4 Interpersonal Communication Skills You Need to Get Ahead at Work, that Interpersonal skills such as Listening, Empathy, Assertiveness, Teamwork and Nonverbal Communication contribute to leadership success. They go on to say that, "Poor communication wastes time and resources, gets in the way of accomplishing goals and can sour relationships".
In its most basic form, interpersonal communication is an exploration of what happens in a conversation with two or more people, but humans are complex. We hide what we are thinking, contradict what we are saying with our body language, experience deep emotions, get involved in conflicts and find the capacity to forgive. This class will look at many of these interpersonal topics in a variety of spaces among different types of relationships.
Course Information
Here are a few things to know to start class with a ready, willing and able attitude!
The Textbook
Adler, Ronald B. and Russell F. Proctor II. Looking Out Looking In. 15th ed. Boston: Cengage, 2016.
Looking Out Looking In | Ronald B. Adler & Russell F. Proctor II
Located at the CCSF bookstore.
Information on the Book Loan Program:
AS Bookloan Program
Student Union 104B
415-239-3914
bookloan@mail.ccsf.edu
I do not recommend an older edition. Chapters were broken up into other areas and technology was updated.
Renting the text on Amazon can provide an affordable option.
Attendance/Drop Policy
The First Week
As this is an asynchronous class, your attendance is determined by the actions you take to show that you are engaged. To prevent being considered a “No Show” follow the steps below in the first week of class.
Login on Monday to read the weekly announcement and check in several times throughout the week to stay on top of Discussion posts/replies.
Attend the opening week CityZoom orientation session held on Wednesday or make alternative arrangements with me if there is a time conflict. Click on the City Zoom link in the class Navigation bar to find the scheduled session. The link is available here.
In Module 0 complete an initial post by Wednesday and a reply by Friday to be counted. This is an ungraded practice Discussion but vital for attendance.
Students who fail to login to Interpersonal Communication class by the end of the first week will be considered a no show and may be dropped from the class.
Stopped engagement after the initial submission or first attendance
Lack of participation in learning activities/Discussions may be cause to drop you from the class. I will attempt to reach you by Canvas email to check in first to see if you need support.
Participation | Going Forward & Staying Active
This is a highly participatory class and your audience feedback, questions, and inclusion in discussion are essential to improve as a communicator. There are a few ways to show that you are in class for the long haul, consistently present and ready to learn.
Login on Monday to read the weekly announcement and check in several times throughout the week to stay on top of Discussions and assignments. Have your notifications set to alert you of new updates.
Set your calendar to remind you to post to Discussion by Wednesday 11:59 and Reply by Friday 11:59pm.
Turn assignments in on the posted due date.
Come to optional help sessions to ask questions or simply sit in and listen to others.
A number of interpersonal activities will be performed in class and graded. It is to your advantage to take part in the classroom community. To become active listeners and communicators your role as an individual and community member is crucial to this class. Your questions, comments and feedback are what enhance understanding and improvement—challenge your comfort zone! Our ability to accurately assess our own communication is interlinked with the impressions others relay to us. The journals are a time to reflect, ask questions, and to ponder the impact we leave on others. It is also a time for introspection and setting of new goals. T.S. Eliot once wrote: “And indeed there will be time. . . Time for you and time for me, and time yet for a hundred indecisions, and for a hundred visions and revisions, before the taking of a toast of tea.” You will have multiple graded and ungraded opportunities to look at the different dimensions of self and relationships in the introductions, journals, group project and in class exercises. Take some time.
Dropping the Class
If you decide to discontinue this course, it is your responsibility to officially drop it to avoid getting no refund (after 10% of course length), a W symbol (after 20%), or a grade (after 60%). Also, for several consecutive, unexplained absences, the instructor may drop a student.
Important Dates | Final
Class Meetings
Online Interpersonal Communication is asynchronous and not self-paced.
I will host a strongly recommended introductory Zoom session the first week on Wednesday during our posted class time, for you to virtually meet and introduce your peers. This is worth 10 points.
Currently all Communication classes are being taught remotely.
Upon our return to campus all face to face courses will be taught at the Ocean campus.
Final
For online/remote courses the final exam will be included in the final Module.
For face to face classes the final will be held during the posted final exam week. Times may be different from class so be sure to look to the schedule in your syllabus and plan ahead.
Waitlist
I will select students from the waitlist in order of registration priority but I am unable to add students until classes officially begin. Once classes begin send a request to add the class. As spots become available I will approve requests.
Upon approval follow this procedure to add the class.
Log in to your myRAM Portal
Select Student Portal
Select Student Registration
Select Register Now
Once you have arrived at the scheduler, select the appropriate term and campus.
Select the Add Course option.
Use the scheduler to find and add courses, select +Add Course for each course you are adding. Once completed, select Done.
You will then press Generate Schedule and View Schedule to see all created schedules.
Add courses by selecting Send to Saved Schedule and press the Register button.