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Love bears all things, believes all things, hopes all things, endures all things. (Cor 13:7)
What to do if you have issues with WiFi, Zoom, your computer and other technology? This page will list different fixes to issues as they happen along with the process to resolve technical issues. Please be patient as this is a work in progress but hopefully it can help you can back online quickly!
Who are you going to call?
Who are you going to call?
When you have an issue in the school with either the WiFi, your Macbook or the school equipment please follow this procedure;
When you have an issue in the school with either the WiFi, your Macbook or the school equipment please follow this procedure;
Call the ICT Helpdesk on ext 2080 from the classroom handset or call the school number 82082092 and ask them to transfer you.
If for some reason you cannot get through, you can message the ICT team using Google Hangouts (Eric, Iry or Sam).
For more complexed issues please email the ICT Helpdesk on eclass_support@luac.edu.hk
If that all fails, call me on +852 6464 3204 or email sdhesketh@luac.edu.hk
And the most famous ICT fix, turn your device on and off!
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