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Credit Card Privacy and Security Policy
Last Updated: August 29, 2024
At LogicLink LLC, located at 5203 Juan Tabo Blvd NE Ste 2B, Albuquerque, NM 87111, we take your privacy and security seriously. This Credit Card Privacy and Security Policy outlines how we collect, use, and protect your personal information, including your credit card details, during the payment process. By making a payment through our website, you agree to the terms of this policy.
1. Collection of Information
1. Collection of Information
When you make a payment through our website, we collect and process certain personal information, including but not limited to:
Name
Billing address
Email address
Phone number
Credit card number, expiration date, and CVV code
This information is necessary to process your payment and to prevent fraud.
2. Use of Information
2. Use of Information
We use the information we collect solely for the following purposes:
To process your payment and provide the products or services you have requested.
To verify your identity and prevent fraudulent transactions.
To communicate with you regarding your payment and any related services.
To comply with legal and regulatory requirements.
3. Security of Information
3. Security of Information
We are committed to ensuring that your information is secure. To prevent unauthorized access, disclosure, or alteration of your personal information, we have implemented appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
Encryption
All credit card transactions are encrypted using Secure Socket Layer (SSL) technology. SSL encrypts your credit card number, name, and address so that only LogicLink LLC is able to decode your information.
4. Use of Third-Party Payment Processors
4. Use of Third-Party Payment Processors
We use Stripe as our payment processing service. Stripe is a secure, third-party payment processor that meets the highest standards in the payment industry. When you make a payment through our website, your credit card information is securely transmitted to and processed by Stripe. LogicLink LLC does not store your credit card information on our servers.
Stripe’s privacy policy can be accessed here.
5. Data Retention
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
6. Your Rights
6. Your Rights
You have the right to request access to the personal information we hold about you, to request the correction of any incorrect information, and to request the deletion of your personal information, subject to applicable law.
7. Compliance with Legal Obligations
7. Compliance with Legal Obligations
We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
8. Changes to This Policy
8. Changes to This Policy
LogicLink LLC reserves the right to update or change this policy at any time. Any changes will be posted on this page, and the date at the top of the policy will be updated accordingly. We encourage you to review this policy periodically for any updates or changes.
9. Contact Us
9. Contact Us
If you have any questions or concerns about this Credit Card Privacy and Security Policy, please contact us at:
LogicLink LLC
5203 Juan Tabo Blvd NE Ste 2B
Albuquerque, NM 87111
Phone: 1 (505) 460-8096
Email: sales@logiclink.biz
Shipping and Return Policy
Shipping and Return Policy
Last Updated: August 29, 2024
At LogicLink LLC, we are committed to delivering your orders accurately, in good condition, and on time. Please review the following terms that govern shipping, returns, refunds, guarantees, and handling of delayed orders.
1. Shipping Terms
1. Shipping Terms
Shipping Carriers: We ship via trusted national and regional carriers. Tracking numbers are provided upon shipment when applicable.
Shipping Timeframes: Orders are typically processed within 1–2 business days and shipped within 3–5 business days unless otherwise stated.
Shipping Rates: Rates are calculated at checkout and may vary based on product size, weight, and delivery location.
Domestic Shipping: We currently ship to all 50 U.S. states. International shipping is not available at this time.
Delivery Issues: LogicLink LLC is not responsible for lost or stolen packages marked as delivered by the carrier. We encourage customers to ensure a safe and secure delivery location.
2. Return Policy
2. Return Policy
Eligibility: You may return most new, unopened items within 30 days of delivery for a full refund. Items must be in resalable condition with all original packaging.
Non-Returnable Items: Certain items such as software licenses, opened electronics, or custom-configured systems may not be eligible for return.
Return Process: To initiate a return, please contact us at sales@logiclink.biz with your order number and reason for return. You will receive return instructions and a return authorization if eligible.
Return Shipping Costs: Customers are responsible for return shipping costs unless the item was damaged or incorrect due to our error.
3. Refund Policy
3. Refund Policy
Refund Method: Approved refunds will be processed to the original payment method within 5–7 business days of receipt and inspection of the returned item.
Partial Refunds: If items are returned damaged, used, or missing parts, we reserve the right to issue a partial refund or deny the refund.
Restocking Fee: A restocking fee of up to 15% may apply to certain returned items depending on condition and resale eligibility.
4. Money-Back Guarantee
4. Money-Back Guarantee
LogicLink LLC offers a 30-Day Money-Back Guarantee on most products. If you are not satisfied with your purchase, you may request a full refund within 30 days, provided the product is returned in its original condition.
Products that fall under non-returnable categories or are damaged due to misuse are not eligible for a money-back guarantee.
5. Delayed Orders
5. Delayed Orders
Processing Delays: In the event of an unexpected delay in processing or shipping, customers will be notified via email with updated estimated delivery information.
Backorders: Items on backorder will be shipped as soon as they become available. Customers will have the option to cancel backordered items for a full refund before they ship.
Force Majeure: LogicLink LLC is not liable for shipping delays caused by external events outside our control, including but not limited to weather events, supply chain disruptions, or carrier strikes.
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