Software/App Issues

General software and applications issues may be directed to your classroom teacher. For example, if you don't remember a password or how to find something within a program.

If an application is not working your classroom teacher will connect you with our IT Department for additional support.

Chromebook Issues

Most functional Chromebook issues can be remedied by restarting the Chromebook. Chromebooks require frequent updates, sometimes daily, to continue running smoothly. Use the power button to completely shut down your Chromebook.

Clear Cache and Cookies - In Chrome click on the three dots in the upper-right corner. Choose Settings and then scroll down to Clear Browsing Data, click to open. In the Time range, choose All time and then select Clear data.

If a Chromebook is physically broken in any way, please contact techsupport@lodischoolswi.org.

iPad Issues

Our iPads are relatively new and general don't have any issues. However, if it is an issue with how the iPad works or if the iPad is physically damaged, please contact Tyler Potter (pottety@lodischoolswi.org) for assistance. Most issues can be resolved remotely.