For IT Support

  1. Enter a Help Desk Ticket and check your email for a response from the Tech Team. Click here for instructions on how to enter a help desk ticket. You will need to use the student username and password to login.

  1. If you can’t put in a ticket, call (518) 668-5456 ext 1234, 1222, or 4511 during school business hours.

  2. If you don’t get an answer, email

Troubleshooting Tips

  • Be sure you are signed into school account ( and not a personal gmail account.

  • Restart your device.

  • Add a screenshot or screen recording to your help ticket or email to show issue.

Internet Access

If you do not have Internet Access at home, contact the Tech Team at

Students & Families

Sign up for Google Classroom Guardian Summaries
This will allow you to receive a daily or weekly email that includes missing work, upcoming work, and class activities for your child.

EdTech Tutorials & Resources
Tips and tutorials for using Google Classroom, Google Meet, and more on a laptop or iPad.

The Lake George Instructional Technology Team is dedicated to ​creating Innovative and Engaging Learning Environments to help
empower future-ready learners to thrive in an evolving world.