For IT Support

  1. Enter a Help Desk Ticket and check your email for a response from the Tech Team. Click here for instructions on how to enter a help desk ticket. You will need to use the student username and password to login.

  1. If you can’t put in a ticket, call (518) 668-5456 ext 1234, 1222, or 4511 during school business hours.

  2. If you don’t get an answer, email

Troubleshooting Tips

  • Be sure you are signed into school account ( and not a personal gmail account.

  • Restart your device.

  • Add a screenshot or screen recording to your help ticket or email to show issue.

Internet Access

If you do not have Internet Access at home, contact the Tech Team at

The Lake George Instructional Technology Team is dedicated to ​creating Innovative and Engaging Learning Environments to help
empower future-ready learners to thrive in an evolving world.