Return Policy

We do not accept returns. If the product has defects, we only offer an exchange or replacement of the defective parts. We do not provide refunds for dissatisfaction with the product.

For any exchanges or part replacements, the buyer is responsible for covering the shipping costs for both sending the product back and for receiving the replacement.

If you have any questions or require assistance, please contact us, and we will be happy to help.

Warranty Policy

Frame Warranty We proudly offer a 5-year warranty on the frame to ensure that your purchase meets long-term quality expectations. To activate your warranty, please make sure to register your frame using the frame number. This will allow us to provide better after-sales service.
Fork Warranty The fork is covered by a 2-year warranty, ensuring its durability and reliability. We believe this warranty period is sufficient to address any potential manufacturing defects, ensuring your safety and comfort during use.
Parts Warranty In addition to the frame and fork, other parts are covered under the warranty terms specified by each parts manufacturer, with a maximum warranty period of one year. We recommend reviewing the warranty terms for each part after purchase to ensure comprehensive protection.
Wearable Parts Please note that consumable parts, such as tires, brake pads, etc., are not covered under the warranty. These parts' performance is affected by usage conditions and frequency, and are therefore excluded from standard warranty coverage. We encourage regular maintenance of these parts to ensure a smooth riding experience.
Customer Service If you have any questions about the warranty terms or require assistance, please feel free to contact our customer service department. We are happy to help with any issues and ensure your shopping experience is smooth and enjoyable. Thank you for choosing our products, and we look forward to providing you with exceptional service.

Please contact inform@liyangbikes.com for further assistant if you do have any question. Thank you.

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