Student Portal

The Student Portal is an online service that allows potential students to submit an application to Program Provider(s) to receive further information about the programs and the services they offer. 

Follow the link to access the Student Portal for your state:

Program and Provider Selection

Home Page:

1. Click Apply Now on the Home Page.

The student will be taken to the Programs page. 

Programs page:

1. Click one or more programs to select.

2. After selecting the program(s), click the Search Providers button.

3. The student will be taken to the Provider’s Page.

Providers page:

• The list of Providers is filtered by the Programs selected on the previous Programs page.

• Only the Providers with the selected Program types will appear. 

The student may use the Filters to narrow the search by program(s), provider, service, and keyword. City and Zip/Postal code may be used with the Distance filter to filter providers by Distance. 

1. Select one or more Providers by clicking the Select button at the bottom of each provider. 

2. Click the Start Application button.

The student is taken to the Account Creation page.

Account Creation

Account Creation pages:

Step 1: Select English or Spanish as the preferred language.

Step 2: Select Ages 16 and 17 or Ages 18+.

Step 3:

1. Enter a First Name, Last Name, and Email or Phone Number.

2. Click the checkbox to indicate that the Terms of Use and Privacy Policy have been read and agreed to. 

3. Click the Continue button.

Step 4:

1. Enter the 6 digit security code sent to the student’s email address or phone number.

2. Click the Continue button.

3. The user is taken to the Application page.

Application Submission

Personal Information page:

1. The user must enter the required fields before saving and continuing to the next page. 

• The student must enter information for the selected Contact Preference.  (i.e. Contact Preference = Work Phone, must enter a Work Phone number).

• A minimum of one phone number and one email address is required.

2. The remaining fields may be optional depending on the client.

• Required fields are indicated by a red asterisk (*). The field will have a red outline if the user tries to continue without entering the field.

3. Click the Save & Continue button at the bottom of the page.

4. The user is taken to the Background page.

Background page:

1. The user must enter the following required fields: Ethnicity, Race, and Employment Status

• One or more Race options may be selected.

2. The remaining fields may be optional depending on the client.

• Required fields are indicated by a red asterisk (*). The field will have a red outline if the user tries to continue without entering the field.

• One or more Barriers to Employment and Public Assistance options may be selected.  These and other fields display depending on the client. 

3. Click the Save & Continue button at the bottom of the page.

4. The user is taken to the Your Education page.

Your Education page:

1. The user must enter the following required fields: Highest Degree or Level of School Completed and Was Your schooling/degree based on the United States?

2. The remaining fields may be optional depending on the client

• Required fields are indicated by a red asterisk (*). The field will have a red outline if the user tries to continue without entering the field.

• The following fields can have one or more options selected: Why do you want to attend these programs(s)?  This and other fields display depending on the client. 

3. Click the Save & Continue button at the bottom of the page.

4. The user is taken to the Disclosure page.

Disclosure page:

1. Read the Disclosure.

2. The user must sign their Full Legal First Name and Last Name.

• Depending on the client, an Age Waiver or parental approval must be entered for students under the age of 18. 

3. Click to select the Yes, I approve checkbox.

4. The user is taken to the Application Completion screen.

Application Notes: 

• Each page has Required Fields that must be entered in order to advance to the next phase and submit the application.

• If the student signs off during any step of the application, they will be taken back to that step when they sign back in.
  
  

• After the student submits an application, they will receive a confirmation email letting them know the Provider(s) they have chosen have been notified and will reach out to them.
  
  

• The student cannot update their application or submit further applications to notify other Providers after submitting their application.

Students with Accounts

Signing In:

1. Click the Sign In button on the top right of the Home Page.

2. The student will be taken to the Sign in page.

3. Enter the account Email or Phone Number.

4. Click the Continue button.

5. Enter the 6 digit security code sent to the student’s email address or phone number.

6. Click the Continue button.

7. The student will be taken to the Application Completion screen or the Application Submission page.

Note: If the student submitted the application, they will either be taken to the last step they were on of the Application Submission or to the Application Completion screen page if they submitted the Application. 

After signing in, the student can click on the Profile button to be taken to their My Account page to update their personal information such as:

• First Name

• Last name

• Email or Phone Number

• Preferred Written Language
  
  

Note:

• If the student clicks the Find a Provider button, they will be able to view the list of Providers, but they will be unable to start another Application if they Select a provider and click Start Application.  

• The student will receive an error message stating that Submitted Applications Cannot Be Updated.

Help & Support

Accessing Help & Support:

1. Click the Help & Support button in the top right of the Home Page.

2. The student will be taken to the Frequently asked questions tab on the Help & Support page.

• Answers to the following questions are available:

  • What programs and services are offered?

  • Why is it important to fill out this form?

  • How can I apply?

  • Is my information private?

  • When will I hear back from the providers?

• Click on any of the questions to see the answers provided

3. Select Contact Us to submit a tech support question.

• The following fields are required before submitting the form: 

  • Name

  • Email

  • Subject

  • Description

  • Validation (“I’m not a robot”)

• After submitting a form, the student will be contacted by LPS tech support.

Student Portal students in LACES

• When a new or returning student completes an application through the student portal, an email will be sent to the portal contact email address.

• Even though students can only submit a single application through the portal, students entered through the student portal can match with existing students in LACES. This will allow the current student record in LACES to be updated with the information entered through the student portal. The matching criteria is based on:

  • SSN and Birthdate [Note: Names won't be changed in LACES if matched on SSN & Birthdate]

  • First Name, Last Name, Birthdate, and either Email, Address, or Phone

• Students are automatically ingested into LACES with the Overall Status "Prospective-Portal" and the Student Type "Student Portal."  The Student Type field may be added to a view.

• The "Student Intake Monitoring" dashboard allows you to easily locate students who were added via the portal. You can also filter based on the Overall Status from the student grid.

• The report "Student Portal Application" is available at the student area. This report displays the information submitted by the student on their portal application. 

• Locate portal students and determine if they should be enrolled in your program. If so, you can enroll them in a class. If your agency is unable to serve the student, you can update their Overall Status to "Never Attended" and refer the student to another program.

Last update: 02/28/2025