Compliance

At Skill Samurai, compliance and risk management are not just the responsibility of a select few; they are a collective obligation that binds us all. Upholding our shared commitment to integrity, transparency, and ethical conduct is vital in protecting the reputation of our brand. From franchisees to staff members, every individual plays a crucial role in adhering to legal standards and organizational policies. By acting with integrity and vigilance, we not only ensure compliance with regulations but also foster a culture of trust and excellence that resonates with our community. Our shared brand is a symbol of quality and innovation, and it's our collective duty to safeguard and elevate it through our daily actions and decisions. 

Skill Samurai Whistleblower Policy

1. Purpose

The aim of this Whistleblower Policy is to uphold Skill Samurai's values, ethics, and dedication to legal compliance and corporate governance. It encourages all staff, franchisees, contractors, and stakeholders to report any unethical, unlawful, or irresponsible behaviour without fear of reprisal.

2. Scope

This policy is applicable to all employees, franchisees, contractors, volunteers, and other stakeholders associated with Skill Samurai, regardless of their location or role.

3. Reporting Process

a. Channels for Reporting: Individuals are urged to report any concerns through the appropriate channels such as a supervisor, manager, designated ethics officer, or an anonymous hotline.

b. Content of Report: Reports should contain as much detail as possible, including the nature of the wrongdoing, names of those involved, dates, locations, and any supporting evidence.

c. Anonymous Reporting: Individuals may choose to remain anonymous when reporting concerns. However, providing contact information may assist in the investigation.

4. Investigation

a. Timely Response: All reports will be taken seriously and investigated promptly and impartially.

b. Confidentiality: The identity of the whistleblower, as well as the details of the report, will be kept confidential to the extent allowed by law and the needs of the investigation.

c. Procedure: The designated investigator(s) will review the information provided, conduct interviews if necessary, and gather additional evidence to reach a fair conclusion.

5. Protection from Reprisal

a. No Reprisal: Skill Samurai strictly prohibits reprisal against any individual who reports a concern in good faith.

b. Protection Measures: Individuals who believe they have been subject to reprisal should immediately report the incident. Measures will be taken to protect the individual, which may include confidentiality, support, or legal remedies.

6. False Reporting

Making false reports maliciously or with a reckless disregard for the truth is a serious offence and may result in disciplinary action.

7. Record-Keeping and Reporting

Skill Samurai will maintain records of all reports and investigations in accordance with applicable laws and regulations. Summaries may be reported to the appropriate governance body within the organisation.

8. Responsibility

All employees, franchisees, and stakeholders have a responsibility to act ethically and in compliance with this policy.

9. Policy Review

This policy will be reviewed regularly to ensure that it remains relevant and complies with legal requirements and best practices. This policy was last reviewed in August 2023.

10. Questions and Support

Any questions about this policy or its application should be directed to the designated ethics officer, human resources, or legal department.