Careers @ Level Up Fitness

Level Up Fitness, the largest homegrown fitness chain in Malaysia, is on the hunt for talented candidates who are passionate about fitness to join our team.

With 19 gyms across Malaysia (and more opening soon!) we are always on the lookout for candidates who are dedicated, energetic, and eager to make a positive impact in people's lives through fitness. If that's you, we invite you to explore the exciting opportunities available at Level Up Fitness.

Join us as we inspire and empower individuals to reach new heights in their fitness journey!

[Job opening list as of 16 Feb 2026]

[1] ACCOUNT ASSISTANT

[2] CLUB SUPERVISOR

[3] ASSISTANT - CUSTOMER SERVICE ADMINISTRATOR

[4] HOUSEKEEPING ASSISTANT

[5] PERSONAL TRAINER

[6] PERSONAL TRAINING & GROUP EXERCISE [PT/GX Lead]

[7] SALES LEAD / MEMBERSHIP CONSULTANTS [Sales Lead/MC]

[1] ACCOUNT ASSISTANT

For Level Up Fitness Sdn Bhd

Location: Headquarters in Kuching, Sarawak

We are looking for an Accounts Assistant to join our HQ team. We provide a 5-day work week, modern office environment and free gym membership for you and your nominee!

Job Responsibilities:

Assist in daily accounting transactions, including Accounts Receivable, Accounts Payable and General Ledger.
Review supplier invoices to ensure proper documentation (PO, quotation, service reports, etc.).
Prepare payments, including Payment Vouchers and supporting documents.
Prepare customer invoices & monitor customer payment
Perform monthly bank reconciliations.
Attend stock takes, prepare reports, and support internal stock checks.
Provide support to the Accounting Manager and collaborate with other departments to ensure efficient and effective financial processes.
Undertake ad-hoc functions, assignments, and related duties as required

Qualifications and Preferred Skills:

Book keeping and accounting skills
Proficiency in Auto-Count Accounting Software (or equivalent)
Able to analyze, understand and interpret basic financial data
Detailed and organized
Able to communicate and interact effectively with people

Qualifications and Preferred Skills:

Candidate must possess at least a Diploma in Accountancy/Accounting/Finance
Minimum of 1 years of working experience in Accounting/Auditing
Proficiency in Microsoft Office (Words, Excel, PowerPoint).
Strong organizational and time-management skills.
Familiarity with basic Accounting Principles.
A team player with the ability to work independently when required.

APPLY FOR ACCOUNT ASSISTANT POSITION

Email your updated resume, latest photo with relevant certificates to
humanresources@levelupfitness.com

[2] CLUB SUPERVISOR

For Level Up Fitness Sdn Bhd

Location: Kuching/ Bintulu/Kota Kinabalu

We are looking for a motivated and hands-on Club Supervisor to lead daily operations and ensure a smooth, professional, and member-focused gym environment. You will be responsible for supervising staff, overseeing gym operations, and ensuring high standards of service, cleanliness, and safety.

Job Responsibilities:

Lead, schedule, and supervise the Customer Service Administrator (CSA) team on daily duties and task performance.
Conduct weekly team meetings and 1-on-1 check-ins to address performance, morale, and team goals.
Monitor facility operations including cleanliness, equipment checks, and safety protocols.
Ensure proper handling of member sign-ups, cancellations, freeze requests, and member concerns.
Coordinate with vendors and contractors for repairs, equipment servicing, and supply deliveries.
Maintain accurate reports on POS sales, stock counts, maintenance records, and task checklists.
Support onboarding and mentoring of new CSAs.
Uphold discipline and teamwork to create a supportive and professional work environment.
Act as the first point of escalation for member issues and operational challenges.

Qualifications and Preferred Skills:

Diploma or Degree in Business, Sports Management, Tourism Management or related field.
Minimum 1–2 years of supervisory or team leadership experience (fitness industry is an advantage).
Good communication, problem-solving, and interpersonal skills.
Reliable, organized, and able to work independently with minimal supervision.
Willing to work on shifts, weekends, and public holidays.
Passion for fitness and people development is a plus.

What We Offer:

Competitive salary + performance incentives
Free gym membership
Career development opportunities
Supportive and energetic work environment

APPLY FOR CLUB SUPERVISOR POSITION

Email your updated resume, latest photo with relevant certificates to
humanresources@levelupfitness.com

[3] ASSISTANT - CUSTOMER SERVICE ADMINISTRATOR

For Level Up Fitness Sdn Bhd

Location: Kuching/ Bintulu/ Miri/ Kota Kinabalu/ Tebrau

We’re looking for an energetic and responsible individual to join our team as a Assistant Customer Service Administrator (ACSA). As the first point of contact for our members, you play a key role in creating a welcoming, safe, and supportive gym environment.

Level Up Your Career! Join Our Energetic Team!

Job Responsibilities:

Greet and assist all walk-in members and visitors in a friendly and professional manner.
Handle membership sign-ups, freeze/cancellation requests, and inquiries via email, phone, and social media.
Ensure gym cleanliness and safety by performing regular checks on equipment, facilities, and common areas.
Support front desk operations including POS sales, stock monitoring, and maintaining accurate records.
Assist in basic maintenance tasks or coordinate with vendors for repairs and servicing.
Monitor member conduct and uphold gym policies in a fair and respectful way.
Collaborate with team members and participate in team training or intervention activities.
Report issues, feedback, and updates to supervisors or club managers promptly.

Requirements:

Minimum SPM/STPM or diploma (training will be provided).
Good communication skills in English, Bahasa Malaysia and Chinese will be an advantage.
Responsible, punctual, and a team player.
⁠Computer-literate: candidate must be adept at using basic functions of Microsoft Excel
Able to work shift hours, weekends, and public holidays.
Passion for fitness or working in a fast-paced service environment is an advantage.

What We Offer:

Basic salary + performance incentives
On-the-job training and mentoring
Free gym membership
Opportunities for growth within the company

If you’re passionate about helping others and ready to be part of a dynamic team, we’d love to hear from you!

APPLY FOR ASSISTANT CUSTOMER SERVICE ADMINISTRATOR POSITION

Email your updated resume, latest photo with relevant certificates to
humanresources@levelupfitness.com

[4] HOUSEKEEPING ASSISTANT

For Level Up Fitness Sdn Bhd

Location: Kuching/ Bintulu/ Kota Kinabalu/ Tebrau

Job Responsibilities:

Perform all the cleaning tasks including dusting, sweeping, vacuuming, mopping, cleaning AC filter, restroom cleaning and other of the facilities/ Melaksanakan semua tugas pembersihan termasuk mengelap habuk, menyapu, vakum, mengemop, membersihkan penapis penghawa dingin, membersihkan tandas, dan lain-lain.
Maintain the tidiness and cleanliness throughout the gymnasium/
Menjaga kebersihan dan kekemasan di seluruh gimnasium.
Able to carry out heavy cleansing tasks on special projects/
Mampu menjalankan tugas pembersihan berat untuk projek khas.
Able to follow all health and safety regulations /
Mampu mematuhi semua peraturan kesihatan dan keselamatan
Other duties assigned by Person-In-Charge/
Melaksanakan tugas lain yang diberikan oleh penyelia cawangan

APPLY FOR HOUSEKEEPING ASSISTANT POSITION/
MOHON JAWATAN HOUSEKEEPING ASSISTANT

Call your preferred location with available vacancy below to arrange walk-in interview:
Hubungi lokasi pilihan anda dengan kekosongan yang tersedia di bawah untuk mengatur waktu temuduga:

Level Up Fitness City Mall KK (Kota Kinabalu, Sabah) @ 012 809 5122

[5] PERSONAL TRAINER

For TRAIN ME Private Coaching (Level Up Fitness Sdn Bhd)

Location: Kuching/ Bintulu/ Miri/ Kota Kinabalu/ Tebrau

We are seeking a dedicated and customer focused individual to join our team as a Personal Trainer.

As the first point of contact for our gym members, you will play a crucial role in providing exceptional service and ensuring a positive experience for all patrons.

The ideal candidate will have excellent communication skills, a friendly demeanour, and a passion for helping others achieve their fitness goals.

Job Responsibilities:

Gym Maintenance & Cleanliness
Attend to walk-In customers & members ⁠to explain about fitness, training plans & nutrition
Conduct group classes & workout programs
Sales & client acquisition: to follow up on potential clients via call or messages
Personal development & training: continuously work on improving personal skills and knowledge and stay updated with ⁠⁠fitness trends
Content creation & manage social media engagement
Promote the gym and support gym events by organizing and running fitness challenges & competition.
Support marketing & promotion activities

Qualifications and Preferred Skills:

⁠Candidate must possess at least a professional certification in fitness related fields, such as a Bachelor of Science in Sports Science, a Fitness Instructor Certificate or equivalent.
Excellent customer service and professional when dealing with clients
Computer skills are required
Experience in developing and implementing fitness and nutrition regiment regimen
Candidate must be reasonably fit and presentable.

[6] PERSONAL TRAINING & GROUP EXERCISE [PT/GX Lead]

For : Level Up Fitness Sdn Bhd

Location: Paradigm Mall, Petaling Jaya [OPENING SOON]

About Us:

Level Up Fitness is expanding into PARADIGM MALL, PETALING JAYA and we are assembling a high-performance team to launch this new flagship outlet in Klang Valley.

Are you ready to take your fitness career to the next level? Level Up Fitness is looking for a dynamic and experienced leader to oversee our fitness product. As the PT/GX Lead, you will be the driving force behind our Personal Training department and Group Exercise studio, ensuring our members receive world-class coaching and energy every time they step into the gym.

About The Role:

You will be responsible for managing the performance, quality, and development of our Personal Trainers and Group Exercise Instructors. This is a "player-coach" role, you will lead the team administratively while also maintaining a presence on the gym floor or in the studio.

Job Responsibilities:

Team Leadership: Recruit, train, and mentor a high-performing team of Personal Trainers and manage Group Exercise Instructors.
Quality Control: Conduct regular assessments of PT sessions and GX classes to ensure safety, engagement, and adherence to brand standards.
Programming & Scheduling: Manage the Group Exercise timetable to maximize attendance and member satisfaction. Oversee PT roster management.
Revenue Management: Drive PT revenue growth by setting targets for trainers and supporting them in client acquisition and retention.
Member Experience: Act as the "face" of fitness on the floor, handling member feedback regarding classes or training and fostering a community vibe.
Collaboration: Work closely with the Membership Consultants to integrate new members into fitness programs effectively.

What We Are Looking For:

Experience: Minimum 2-3 years of experience as a Personal Trainer or Group Exercise Instructor, with at least 1 year in a supervisory or lead role.
Certifications:
- Valid Personal Training Certification (ACE, NASM, ISSA, or equivalent).
- Group Exercise certification (Les Mills, Zumba, Yoga, etc.) is a strong advantage.
- Valid CPR/AED certification.
Skills: Strong leadership capabilities, excellent communication skills, and the ability to analyze basic performance metrics (class attendance, PT session counts).
Passion: A genuine love for helping people achieve their fitness goals and a high-energy personality.

Why Join Level Up Fitness?

Competitive salary + commission/performance incentives.
Complimentary gym membership.
Opportunities for career progression and professional development.
A fun, energetic, and supportive work environment.

[7] SALES LEAD / MEMBERSHIP CONSULTANTS [Sales Lead/MC]

For : Level Up Fitness Sdn Bhd

Location: Paradigm Mall, Petaling Jaya [OPENING SOON]

About Us:

Level Up Fitness is expanding into PARADIGM MALL, PETALING JAYA and we are assembling a high-performance team to launch this new flagship outlet in Klang Valley.

About The Role:

Are you a fitness enthusiast with a talent for sales and a presence on social media? Level Up Fitness is expanding! We are looking for a dynamic Sales Lead and Membership Consultants to launch our brand-new Premium outlet in Paradigm Mall, Petaling Jaya.

Whether you are a strategic leader capable of managing a team or a high-energy "closer" who loves meeting new people at roadshows, we want to hear from you. You will be the face of our Premium brand, driving awareness both on the ground and across digital platforms.

Key Responsibilities:

For the Sales Lead (Leadership & Strategy):

Team Leadership: Lead, mentor, and motivate the sales team to consistently hit and exceed monthly targets.
Strategic Planning: Develop and implement sales targets (KPIs) and daily activity plans (calls, tours, outreach).
Lead Management: Oversee the CRM, assign leads to consultants, and ensure high conversion rates.
Business Development: Propose innovative lead generation strategies and corporate partnership proposals.
Incentive Design: Propose and refine commission/incentive structures that drive high performance and team morale.

For Membership Consultants (Sales & Outreach):

Direct Sales: Drive membership sign-ups through active prospecting and professional club tours.
Roadshows & Events: Represent Level Up Fitness roadshows and external community events.
Lead Nurturing: Follow up diligently on all inquiries via WhatsApp, phone, online and email to convert interest into memberships.
Digital Presence: Actively use Facebook and Instagram to engage with the local PJ community, showcasing the Premium facilities and lifestyle of the gym.

Job Requirements:

Social Media Savvy: You are active on Instagram and Facebook and understand how to use these platforms to drive brand awareness and engagement.
Sales Driven: Proven track record in sales (fitness, hospitality, or luxury retail experience is a major plus).
Communication: Fluent in English and Bahasa Malaysia; ability to speak Mandarin/Cantonese is an advantage.
Personality: High energy, approachable, and genuinely passionate about health and fitness.
Lead Qualities: For the Sales Lead role, at least 2-3 years of experience in a supervisory sales role and good sales track record is required.
Flexibility: Willing to work on shifts, weekends, and public holidays (mall hours).

APPLY FOR PERSONAL TRAINING & GROUP EXERCISE [PT/GX LEAD] POSITION

Email your updated resume, latest photo with relevant certificates/portfolio to
humanresources@levelupfitness.com

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