1. Scam Me If You Can by Frank Abagnale
If you haven’t yet been the target of identity theft, scammers are out there waiting for the right moment to steal your information, your money, and your life. Former con artist and best-selling author, Frank Abagnale, investigates how to prevent and protect you from fraud, scams and identity theft. Abagnale's story inspired the Academy Award-nominated feature film, Catch Me If You Can (2002), starring Leonardo DiCaprio as Frank Abagnale Jr.
2. Be Our Guest: Perfecting the Art of Customer Service by The Disney Institute; Theodore Kinni
Exceeding expectations rather than simply satisfying them is the cornerstone of the Disney approach to customer service. Now, in honor of the tenth anniversary of the original Be Our Guest, Disney Institute, which specializes in helping professionals see new possibilities through concepts not found in the typical workplace, is revealing even more of the business behind the magic of quality service. During the last twenty-five years, thousands of professionals from more than thirty-five countries and more than forty industries have attended business programs at Disney Institute and learned how to adapt the Disney approach for their own organizations.
3. Meet the Frugalwoods : by Elizabeth Willard Thames
This is a personal story of how a personal finance blogger Elizabeth Willard Thames abandoned a successful career in the city, and embraced frugality to create a more meaningful, purpose-driven life. In less than three years, Elizabeth and her family are financially independent, and living out their dream in the woods of rural Vermont. While frugality makes their lifestyle possible, it’s also what brings them peace and genuine happiness. They don’t stress out about impressing people with their material possessions, buying the latest gadgets, or keeping up with any Jones-es. While not everyone wants to live in the woods, or quit their jobs, many of us want to have more control over our time, and money and lead a more meaningful, simplified life.