FREQUENTLY ASKED QUESTIONS
FREQUENTLY ASKED QUESTIONS
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Engage Students with Technology
My students can't login to Canvas on my chromebook. It says "blocked by administrator"
My students can't login to Canvas on my chromebook. It says "blocked by administrator"
This is only an issue for students who are logged into multiple accounts on their chromebook at the same time. For example, if you click your profile photo in gmail, you will see the other accounts you are logged into. Students are prohibited from adding additional accounts because they then use that to circumvent the filters we have on school accounts and download apps they are not allowed to use on chromebooks such as Snapchat and Tiktok. Because of this, they will need to log out of all additional accounts in order to access canvas. The Url that leads them to is: accounts.google.com/AccountChooser and we have that blocked. If they are only logged into one, they go right in. This should also not be an issue on any other devices, but they will need to click the "Sign out of all accounts" or "Manage accounts" to remove old ones.
1- Open Google tab displaying 9 dot grid and profile icon ( round circle with initial or picture)
2- Click profile icon.
3- Click Manage Accounts (blue).
4- Click Manage accounts on this device (black).
5- Click 3 dots beside other user accounts.
6- Click remove.
7- Repeat until all other users are removed.
All other accounts must be removed from the device to ensure Canvas access. (Thank you to Mrs. Fee for typing these instructions!)
My Google Cloud Drive on Canvas is no longer working or missing. Where did it go?
My Google Cloud Drive on Canvas is no longer working or missing. Where did it go?
We have removed the old Google Apps integration because it has been replaced with a new version - Google Assignments LTI 1.3. It’s very easy to use but may look different than the old one.
In the rich content editor, click the additional tools button. It looks like a downward pointing arrow beside the studio tool. It will show additional tools including google. You can use that embed your slides, docs, etc.
If you want to add google files for students to edit and return to you, you can do that too! You’ll use assignment and then under submission type click external tool and choose google assignments.
If you have files loaded with the old Google app, they may not load properly. Just go into the assignment and delete the old upload. Use the external tool to embed your file again.
Click here for a full explanation with screenshots.
What resources are available to help insert YouTube videos in Google Classroom or Canvas so students can view?
What resources are available to help insert YouTube videos in Google Classroom or Canvas so students can view?
When using Canvas, do not embed videos. Use the external tool or provide a link.
This video will show you how to use these methods effectively.
How do I upload content to the jump drives for offline access?
How do I upload content to the jump drives for offline access?
Open these directions to download to a shared drive. If you are loading directly from your desktop to the jump drive - stop at #9 and load directly to jump drive.
Will Nearpod work without Internet?
Will Nearpod work without Internet?
Yes. You have an option to download Nearpod lessons as a PDF.
When creating digital worksheets for students, how do all students complete, save, and return to teacher without other students having access?
When creating digital worksheets for students, how do all students complete, save, and return to teacher without other students having access?
If you assign a digital worksheet that includes drag and drop, fill in the blank, or other assessment questions, Google Classroom and Canvas will assign each student their own copy. If assigning from Google Classroom, you must choose the option "Make a Copy for Each Student". Canvas will automatically do this for you. In Canvas, use the Google Assignments LTI 1.3
Do we have the virtual reality goggles that we can use to view lessons in Nearpod?
Do we have the virtual reality goggles that we can use to view lessons in Nearpod?
We do not have the VR goggles for Nearpod. Students do not need them. Each school does have VR goggles but they require phones. They could be used if students want to view using their phone.
Are students required to enter a code if I assign a Nearpod lesson from Canvas?
Are students required to enter a code if I assign a Nearpod lesson from Canvas?
No. Students will not need a code. You can find a demonstration of how to do this in the Nearpod training recordings on the "Teacher Trainings" tab.
My students are all in one big block inside Canvas and not divided by section.
My students are all in one big block inside Canvas and not divided by section.
This video demonstrates what's happening and how to see your students by section.
https://www.loom.com/share/6128747188a1434f8fae9ac10ca8422d
I don't want to give students my personal phone number but need to be available on Wednesdays.
I don't want to give students my personal phone number but need to be available on Wednesdays.
Google Voice is a free service that allows individuals to create a phone number that rings to your cellphone or house phone (wherever you send it). It is a paid service for Google Enterprise, but free to personal accounts. Use a personal gmail to create yours.
I have new students added to a class or schedule changes. How do I fix that in Canvas?
I have new students added to a class or schedule changes. How do I fix that in Canvas?
You don't have to do anything. Powerschool and Canvas sync each night. Changes should be reflected the next day.
How do I find the Virtual Virginia modules in Canvas?
How do I find the Virtual Virginia modules in Canvas?
Click on Commons, then select "Filter" Scroll to the bottom and select the "Virginia Public Schools" under Consortium.
Can I add just one quiz or one assignment from a Virtual Virginia course in Canvas?
Can I add just one quiz or one assignment from a Virtual Virginia course in Canvas?
No. You have to import the entire course. Publish the pieces you want to use and delete the rest.
Can I add more than one class to Seesaw?
Can I add more than one class to Seesaw?
Yes. You are able to add multiple classes in Seesaw.
Does the limit of saving 100 activities in Seesaw refer to only activities in the community or activities you create?
Does the limit of saving 100 activities in Seesaw refer to only activities in the community or activities you create?
The limit of 100 activities is a combination of both: from the community and your own creations.
Is the Bitmoji extension blocked on school devices?
Is the Bitmoji extension blocked on school devices?
The chrome Bitmoji extension is blocked if it is linked to a Snapchat account.
I received a message my browser does not meet the minimum requirements for Canvas. What now?
I received a message my browser does not meet the minimum requirements for Canvas. What now?
Watch this one minute video for instructions. How do update my browser for Canvas?
Am I allowed to live stream my classes?
Am I allowed to live stream my classes?
There are MANY considerations before you live stream your classes. Please do NOT attempt without watching this video, and obtaining consent from your principal and tech staff. You will also need to do a practice session before going live.
My student cannot login to Canvas because he/she uses a different email than the one in Canvas?
My student cannot login to Canvas because he/she uses a different email than the one in Canvas?
Send this information to leecoitrts@lee.k12.va.us and we will change the email listed in Canvas. We will get to these as fast as we can.
I can't find the videos you refer to in these questions.
I can't find the videos you refer to in these questions.
Words that are underlined are the links.
One thing I really like about Google Classroom is that documents, once opened, are on the device and accessible when offline. How does this work for Canvas?
One thing I really like about Google Classroom is that documents, once opened, are on the device and accessible when offline. How does this work for Canvas?
Once the student opens a document that was posted in Canvas through the external tool Google Assignments, that doc is saved to their google drive which is accessible offline. Just like Google Classroom, the document must be opened while online.
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What is the best method to clean student devices?
What is the best method to clean student devices?
The student has accidentally deleted their assignment in Google Classroom.
The student has accidentally deleted their assignment in Google Classroom.
Please view this brief slide show on the LCPS website to see how the student can find an assignment if it was deleted by mistake. I Lost My Assignment Copy
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