Acer Chromebook Spin 511

1 Year Standard Warranty 

Chrome Education Upgrade License 

Chrome Education Upgrade License 

The Chrome Education Upgrade helps schools manage and keep Chromebooks safe for students. It lets the school control apps, websites, and security settings on each Chromebook. This means kids can focus on learning, and parents can feel better knowing their schoolwork is secure.

1-Year Standard Warranty. 

Limited Product Warranty MEA

A. Coverage of Limited Warranty

All Acer Product hardware products you purchased from any Acer Authorized Distributors, Resellers and Retailers (Authorized Vendors) in the Middle East,& Africa Region (excluding SADC countries) shall be warranted as follows:

1) System Warranty

(i) Warranty Statement Acer Computer (M.E.) Limited warrants the Acer hardware products (excluding Expendable parts) described in this Warranty Booklet that are purchased from Acer or an Authorized Vendor* in the Middle East and North Africa Region, against defects in materials or workmanship under normal use for the warranty periods defined in the Warranty Card. It is the responsibility of the customers to refuse to accept delivery of any Acer product sold as new when the Acer security seal is broken and notify the seller accordingly.

By accepting an Acer product with a broken seal, the customer acknowledges the warranty entitlement of such unit will be different (reduced) vs. the standardTerms and Conditions associated to a sale of a new Acer product. Details of the warranty are set forth in the remaining sections.

CONSUMERS HAVE LEGAL RIGHTS UNDER APPLICABLE NATIONAL LEGISLATION GOVERNING THE SALE OF CONSUMER GOODS AND THIS WARRANTY DOES NOT EXCLUDE, LIMIT OR SUSPEND ANY SUCH APPLICABLE RIGHTS

This product is not designed for cryptocurrency mining uses. Damages to your product arising from cryptocurrency mining or related activities are excluded from your product’s warranty.(ii) Warranty Period.The warranty period commences on the date of purchase. (iii) Warranty IdentificationThe sales receipt or your purchase invoice showing the date of purchase of Acer Product and duly filled Warranty Instructions, showing the serial number and date of purchase of Acer Product, is the proof of the date of purchase. This Limited Warranty extends beyond the original purchaser to any lawful successor in interest, provided, however, that anyone claiming under this warranty must, upon request, produce the original purchase invoice to be entitled to warranty services.(iv) Service Scope Within the warranty period, Acer Authorized Service Provider (AASP) will perform repair or replacement of defects in workmanship or parts covered by this warranty in the region of Middle East Africa (excluding SADC countries).

Refer AASP Location URL. (v) During the warranty period, a battery will be replaced by Acer if its capacity falls to below 50% of its original capacity.

2) Parts & Components Limited Warranty

All exchanged parts and products replaced under warranty service will become the property of Acer. Acer reserves the right to replace defective parts withany serviceable used parts that meet the performance specifications of new parts.

3) Media & software Limited Warranty

Not Applicable

B. Warranty Limitations and Exclusions

1) Exclusions

The following situations are not covered by the warranty:

a) Normal wear and tear of the Acer Product.

b) Any defects due to repair, modification or damage to the Acer Product performed by anyone other than an AASP.

c) Any defect that results directly or indirectly from the use of parts not manufactured or sold by Acer.

d) Any defect resulting from operations that are not mentioned in the Acer Product’s user guide. E) Minor defects of LCD displays occurring in Products

equipped with LCD display technology, provided that there shall not be more than four (4) defective pixels per million pixels on a given LCD display, and provided further that, if the display panel is divided into nine (9) equal rectangular areas, there shall be one defective pixel in the central area of the display.

f) Loss or damage of the Recovery/Resource CD (RCD).

g) Any damage that occurs due to transportation, fall, weather, extreme temperatures, shock, mishandling or other misuse of or negligence to the Acer Product after Purchase.

h) Any defects due to natural disasters, e.g., fire, flood damage, earthquake and irregular voltage sources.

i) When customers cannot provide the sales receipt or purchase invoice or duly completed Warranty Instructions for the Acer Product.

j) When any alterations whatsoever are made to the Warranty Documents (receipt, invoice or the Warranty Card) regarding without limitation the date of purchase, the customer’s name, the reseller’s name or the serial number.

k) This warranty applies to the purchased Acer Product only. This warranty does not extend to Expendable Parts. Expendable Parts are those items that during the normal course of Acer Product usage will require periodic replacement (eg. Notebook Batteries).

l) This warranty does not apply to any software preloaded on or otherwise sold with the Acer hardware products. All software is provided “as is” and Acer disclaims any and all warranties, express or implied, including but not limited to any implied warranty of non-infringement of third-party rights, merchantability or fitness for a particular purpose. Acer does not warrant that the software will be error free or that the software will meet your requirements.

m) Products purchased from any source other than Acer or Authorized Vendor.

n) Acer is not responsible for any damage to or loss of any programs, data or removable storage media. You are responsible for saving (backing up) any programs, data or removable storage media.

o) If any term in this Booklet is preempted by or contrary to applicable provisions of the local law of the country where the Acer Product was purchased, then such term shall be preempted or superseded to the extent necessary in order to comply with such local law.

p) Damages arising from Crypto currency mining related activities.

2) Disclaimer of Warranty and Limitations

Except for the limited warranties set forth herein, Acer disclaims all other warran-ties, expressed or implied or statutory, including but not limited to implied warranties of merchantability or fitness for a particular purpose. Any implied warranties that may be imposed by applicable law are limited to the terms of this Limited Warranty. In no event shall Acer be liable for any incidental, special or consequential damages, including but not limited to loss of business, profits, data or use, whether in an action in contract or tort or based on a warranty, arising out of or in connection with the use or performance of the Product or any Acer-supplied software that accompanies the Product, even if Acer has been advised of the possibility of such damages. You agree that repair, and (upon availability) replacement, as applicable, under the warranty services described herein is your sole and exclusive remedy with respect to any breach of the Acer Limited Warranty set forth herein. Some territories, provinces or countries do not allow the exclusion or limitation of incidental or consequential damages for consumer products, and some territories, provinces or countries do not allow limitations on how long an implied warranty lasts. In such territories, provinces or countries, the exclusions or limitations of this Warranty may not apply to you. This Warranty gives you specific legal rights. You may also have other rights that vary from jurisdiction to jurisdiction. You are advised to consult the laws of the applicable territory, province or country for a full determination of your rights.

C. Obtaining Warranty Service If you purchased an Acer Product that is covered by carry-in warranty service (as defined in the Warranty Card), you are entitled to carry-in repair service during the warranty period subject to the following terms and conditions: You must contact an AASP in the country where you purchased the Acer Product or an AASP in another country where you are residing currently, as shown in the AASP list. The AASP will attempt to resolve the warranty issue over the telephone. If telephone resolution is not possible, the AASP may require your assistance in performing routine diagnostic procedures. If warranty repair is considered necessary, the AASP will then issue you a Return Material Authorization (RMA) number to be used as a means of identifying the Acer Product being returned for servicing. When returning Acer Product to AASP for repairs, please clearly mark the exterior of the shipping package or container with such RMA number for ease of identification. Before returning your Acer product to service, please ensure that you have backed up all data and programs and please delete any confidential, proprietary or personal information or programs (hereafter „Data“) from it. Acer is not liable for any loss, damage or disclosure of any Data outside of its control or due to actions or omissions of third parties nor for the restoration or re-installation of any Data. You must send the defective Acer Product to an AASP by carrying it in or shipping it to the address provided to you by the AASP within 30 days of being issued a RMA. You must prepay any shipping charges, export taxes, custom duties and taxes, or any other charges associated with transportation of the Acer Product. In addition, it is recommended that you insure the Acer Product shipped or returned. You assume the risk of loss during shipment.

D. Charges For services which are not solely related to hardware problems covered by the warranty, you will be charged servicing fees by the AASP, including without limitation services relating to the following: Installation / reinstallation of software. Installation of accessories card purchased by end-user from third party.

Problems relating to “computer viruses”.

Problems relating to usage of any software, including year 2000 compatibility issues & other support activities. Please contact AASP for detail information about the applicable service charges (www.acer.ae/support/servlocations_01.html)French & Arabic translations of the above contents have been provided for your convenience (Refer: http://www.acer.ae/support/warranty_01.html). However, for accurate interpretation Reference should be made to the English version.

1-Year LIMITED WARRANTY CARD MEA

PRODUCT WARRANTY PERIOD AND TYPE

Notebook 1Year: Carry-In*

Netbook 1Year: Carry-In*

Tablet PC 1Year: Carry-In*

AIO & Desktop 1Year: Carry-In*

Technical Support (Hardware only) 1 Year

Software Support NIL

Accessories/Batteries 1 Year

Carry-in: Customer brings the unit to an Acer Authorized Service Provider. After the repair is

Complete, customer picks the unit up. Please see the Limited Product warranty in the

Acer Customer Services and Warranty Guide for details regarding warranty coverage. For

Technical support, please call the corresponding phone number in your Country (www.acer.ae/support/servloca tions_01.html)