What Happens When a Student is Struggling in School?
At Lancaster City Schools, we’re committed to helping every student succeed. If your child is having difficulty in school—whether it’s with learning, behavior, or attendance—it's important to find out why and provide the right kind of support.
Before considering special education, the school begins by offering help through our Multi-Tiered System of Supports (MTSS). This includes:
Extra help in the classroom
Changes to instruction or how lessons are delivered
Targeted interventions in academic, behavioral, or emotional areas
These supports are designed to meet your child’s individual needs and are available to all students, not just those in special education.
If your child responds well to these interventions, they may not need any additional evaluation or services. But if the struggles continue, the school may consider the next step: a special education evaluation.
If your child is not making progress, the school team—which includes you as the parent or guardian—may recommend a full evaluation to see if a disability is impacting your child’s learning.
Here’s how the process works:
Referral – Your child may be referred for an evaluation based on the results of MTSS interventions or clear signs of needing specialized instruction.
Team Review – A team (including parents, teachers, and specialists) will review all relevant data, including what has already been tried to help your child.
Consent – If the team suspects a disability, they will ask for your written permission to begin a formal evaluation.
The evaluation is called a Multi-Factored Evaluation (MFE) and is completed by qualified professionals.
Once the evaluation is finished, the team (including you) will meet to review the results in an Evaluation Team Report (ETR).
Based on the results, your child may be found eligible under IDEA (Individuals with Disabilities Education Act) or Section 504, depending on their needs.
Sample ETR Form
To receive services under IDEA, a student must meet criteria for one of the following disabilities:
Autism
Cognitive Disability
Specific Learning Disability
Multiple Disabilities
Other Health Impairment (e.g., ADHD)
Orthopedic Impairment
Emotional Disturbance
Hearing or Visual Impairment
Traumatic Brain Injury
Speech/Language Impairment
Deaf-Blindness
If your child qualifies, an Individualized Education Program (IEP) will be developed. This outlines your child’s goals and the services and accommodations they’ll receive.
If the evaluation shows your child does not need special education, they may still qualify for support under Section 504.
To qualify for a 504 Plan, your child must have a physical or mental condition that substantially limits one or more major life activities, such as:
Learning
Reading
Concentrating
Communicating
Walking
Seeing or Hearing
And many others
A 504 Plan provides accommodations and supports to help your child access learning in the general education setting.
If you have concerns about your child’s learning, behavior, or development, please contact your child’s building principal or Special Education Coordinator. A member of the school team will guide you through the next steps and explain the full process in more detail.
We’re here to work with you. Whether your child needs short-term support or more specialized services, Lancaster City Schools is committed to helping every student succeed.