How To's & Technical Support

BrainPop & BrainPop Jr.

How to access BrainPop & BrainPop Jr.

Dreambox

How to access Dreambox on Chromebook or PC

How to access Dreambox on iPad/tablet

Google Classroom

Joining Google Classroom with a class code

Joining Google Classroom through LCPS Go

1st Time Joining a Google Classroom through LCPSGO

Google Classroom Tutorial for Parents and Students

Google Meet

How students login to a Google Meet through SeeSaw

Raz-Kids

How students record a Raz Kids reading

Read&Write

How To Add Read&Write For Google Chrome Extensions

SeeSaw

How students login to SeeSaw

Technical Support

DDI plans to continue to provide technical support throughout the closure. Staff and students can receive technical support through one of the following methods:

Submit an incident through the Support Center website (http://supportcenter.lcps.org)
Email your question to supportcenter@lcps.org
Call the Technology Support Center at (571) 252-2112

The Technology Support Center will be staffed from 8 AM to 5 PM, Monday - Friday. DDI is also planning ways to enable drop off and pick up for hardware repairs. Additional information will be shared once final plans for physical hardware support are in place.