GENERAL
How do I book a meet & greet? You may contact me by email (info@ladydogwalker.com) or text (419-320-1501). Please state the service & dates you are inquiring then I will reach back out with available times/dates to book.
What happens after the meet & greet? If the meet & greet was successful! Congratulations your fur baby is now a part of the pack!! You will receive a form via email about your contact info, emergency contact info, your fur babies medical info, care instructions & more which will be required to fill out before any service may begin. I always keep these forms on hand for emergency purposes. A week prior to the stay you will receive an invoice via email by WAVE. Once I receive your payment then the countdown for the PAWTY BEGIN!
What is your service area? I serve South/West Toledo, Sylvania & Maumee, OH.
Do you provide medication? I provide medications in pill or liquid form only.
Do you care for all animals? I care for dogs, cats & fish tanks.
Do you provide updates? Yes! I always text "Arrived" when I get to your home for any service & during/after the service I send a text update with photos.
Do you have fees or upcharges?
Cancellation Fee - If you can cancel a walk/visit within 48 hours, you will be required to pay $10 per booked day. If you cancel overnight care 3 days prior to the stay or if I dismissed another potential booking for your dates (boarding or housesitting) you will be required to pay 20% of the total stay. If you refuse to pay the cancellation fee, no service will be provided in the future.
Holiday Upcharge- A major holiday upcharge of $15 a day will be reflected on the invoice.
Pick Up & Drop off Upcharge- $10 per stay