Experiences

From December - 2014 to June - 2015 at Fastline company –Suleimani

• Position: Telecommunication Engineer

• Diagnosing and troubleshooting technical issues.

• Monitoring the performance of computer networks.

• Analyzing security of systems, network, and data.

• Providing Point to Point link and network configuration.

• Diagnosing network and device problems and implementing technical or procedural solutions.

• Installing services and maintenance.

• Ask customers targeted questions to quickly understand the root of the problem.

• Prioritizing and managing several open issues at one time.

• Providing step-by-step technical help.

• Preparing accurate and timely reports.

From June - 2015 to August - 2020 at Fastline company –Suleimani

• Position: Core Network Engineer

• Assisting in management team of LTE project.

• Coordinating and monitoring project activities.

• Protecting the network system.

• Setup, monitor and maintain the network system.

• Review the network requirements.

• Design and Implement a New LAN and WLAN Network for a Small Companies.

• Establishing point-to-point connections.

• Maintaining and troubleshooting network infrastructure.

• Installing, deploying and testing software systems on the live server.

• Reporting test case scenarios to the core network manager.

From January - 2017 to April - 2021 at Highcrest Hotel

• Position: IT Support

• Managing servers, workstations, computers, laptops, printers, routers, switches and existing network plications. 

• Coordinating and monitoring project activities.

• Installing, configuring and deploying new PCs & Servers.

• Building, configuring, patching, upgrading and troubleshooting of physical and virtual Windows servers (rack mounts/blades, and VMs)

• Deploying and configuring LAN and WAN networking systems.

• Ensured security and integrity of network.

• Investigating, resolving and closing user reported PC problems and application issues.

• Supporting users in the use of computer equipment by providing necessary training and advice.

• Providing a high level of customer service at all times.

• Reporting.

From November – 2018 to July 2019 at National Institute of Technology

• Position: Lecturer

From September – 2019 to September 2021 at Kurdistan Technical Institute.

• Position: Lecturer

From September – 2021 to Present at Kurdistan Technical Institute.

• Position: Head of IT Department