Kentucky Sports Academy Rules

REFUND POLICY

Refund Policy

At Kentucky Sports Academy, we realize that absences from a scheduled lesson may occur for a variety of reasons, however; it does not entitle you to a refund.

Once you have registered and paid for a lesson(s) and are unable to attend, no refund will occur but, you will be allowed to apply this payment towards a future Kentucky Sports Academy program during the next twelve months. Once a lesson has begun and the player withdraws or is a “no show,” no refund will occur; nor can you apply the payment towards a future Legends program.

Illness or a scheduling problem on the Player’s part during the lesson(s) causing the player to miss any part of the camp, does not entitle you to a partial refund or make-up lesson.

Lessons –Lesson and lesson packages are non-refundable. Lesson packages may be used anytime within a year of purchase. Players may cancel or reschedule a reserved Lesson 24 hours prior to the original lesson without any penalties. Any lesson canceled or rescheduled on the same day of lesson will result in a 50% charge of lesson. A “No Show” will result in a full charge for that lesson. This applies to both individual and group lessons.

Cage and Field rentals may be canceled or rescheduled 24 hours prior to original rental time without any penalties. Any cage or field rental canceled or rescheduled on the same day of will result in a 50% charge of rental. A “No Show” will result in a full charge for that rental. This applies to both individual and team rentals.

If for any reason a medical or family emergency arises and a player enrolled into a program/lesson is unable to attend and request a refund, we will review each individual circumstance and make a decision on a case-by-case basis.