IMPORTANT TERMS AND CONDITIONS

INFORMATION ABOUT US

Our registered company number is 9880980 and we are located at The Digital Media Centre, County Way, Barnsley, South Yorkshire S70 2JW. We are registered with the Information Commissioner’s Office in the UK and our ICO registration number is ZA279901. For the purposes of the Data Protection Act 2018 and the General Data Protection Regulation (GDPR), the data controller is KMF Training & Consultancy Ltd.

Vitorial is a trading name of KMF Training and Consultancy Ltd. The registered company number is above. Throughout this website and terms page the name Vitorial will be used and that the terms herein also applies to KMF Training & Consultancy Ltd the parent company.

OUR SERVICES AND OFFERINGS

The images of the Videos as presented on our Site are based on live actual videos created. Some of which are set out for illustrative purposes only.

We provide telephone support to customers between the hours of 9am and 5pm (UK time) Mondays to Fridays excluding UK bank holidays. Outside of these hours an email service is available.

All videos created by us will transfer to you as the owner of the materials. We use third party software to create videos and animations and require to submit images logos and text to the software. Once the video content has been created and finalised, the resources previously mentioned in the software will be deleted.

We use a combination of royalty free and proprietary resources such as images, videos and music tracks to create our videos. All appropriate resources are used under the relevant license agreements.

HOW WE USE YOUR PERSONAL INFORMATION

Please refer to our privacy policy on this site.

AGREEMENTS

You hereby confirm that you have sufficient authority to use our services either as an individual or a representative of an organisation.

You acknowledge and agree that in entering into this Agreement you do not rely on any statement, representation, or warranty (even if made innocently or negligently) that is not set out in these Terms and Conditions.

You will be able to purchase online content through our website and the process of such will be easy to follow.

You will receive an acknowledgement of the order being placed via email.

Delivery of any videos will be done by way of sending you access details such as a private link to our online file sharing facility. Any links or passwords provided to you for the purposes of uploading, downloading or viewing content must be kept private to the recipient and not be shared.

Prices for our services will be as stated on our website and will be exclusive of VAT.

HOW TO PAY VITORIAL

You can pay for videos and services on our website with a debit and credit card via PayPal or via BACS transfer directly to our business account.

COMMUNICATIONS

We will endeavour to respond to customer and client queries via email with 48 hours of receipt during Monday- Friday and the first working day after a weekend or public holiday.

YOUR RIGHT TO CANCEL

You have a legal right to cancel an Agreement under the Consumer Agreements (Information, Cancellation and Additional Charges) Regulations 2013 during the period of 14 days after the date you receive a Confirmation Email from us. This means that during this period if you change your mind or decide for any other reason that you do not want a Course, you can advise us of your decision to cancel the Agreement and receive a refund provided that you first return to us any certificates which may have been issued by us.

You will only be eligible for a refund during the period of 14 days after purchase as long as you have not accessed or completed the course.

ACCEPTANCE OF TERMS

Your access to and use of the KMF web site (www.kmftraining.co.uk) ("the Website") is subject exclusively to these Terms and Conditions. You will not use the Website for any purpose that is unlawful or prohibited by these Terms and Conditions. By using the Website you are fully accepting the terms, conditions and disclaimers contained in this notice. If you do not accept these Terms and Conditions you must immediately stop using the Website.

ADVICE

The contents of the Website do not constitute advice and should not be relied upon in making or refraining from making, any decision.

CHANGES TO WEBSITE

Vitorial reserves the right to:

a) change or remove (temporarily or permanently) the Website or any part of it without notice and you confirm that Vitorial shall not be liable to you for any such change or removal; and

b) change these Terms and Conditions at any time, and your continued use of the Website following any changes shall be deemed to be your acceptance of such change.

LINKS TO THIRD PARTY WEBSITES

The Website includes links to third party websites that are controlled and maintained by others. Any link to other websites is not an endorsement of such websites and you acknowledge and agree that we are not responsible for the content or availability of any such sites.

COPYRIGHT

a) All copyright, trademarks and all other intellectual property rights in the Website and its content (including without limitation the Website design, text, graphics and all software and source codes connected with the Website) are owned by or licensed to Vitorial or otherwise used by Vitorial as permitted by law. b) In accessing the Website you agree that you will access the content solely for your personal use and that you will not re-use or repackage any content for commercial purposes. None of the content may be copied, reproduced, transmitted, stored, sold or distributed without the prior written consent of the copyright holder. This excludes the downloading, copying and/or printing of pages of the Website for personal, non-commercial use only.

DISCLAIMERS AND LIMITATION OF LIABILITY

a) The Website is provided on an "AS IS" and "AS AVAILABLE" basis without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy. b) To the extent permitted by law, Vitorial will not be liable for any indirect or consequential loss or damage whatever (including without limitation loss of business, opportunity, data, profits) arising out of or in connection with the use of the Website. c) Vitorial makes no warranty that the functionality of the Website will be uninterrupted or error free, that defects will be corrected or that the Website or the server that makes it available are free of viruses or anything else which may be harmful or destructive. d) Nothing in these Terms and Conditions shall be construed so as to exclude or limit the liability of Vitorial for death or personal injury as a result of the negligence of Vitorial or that of its employees or agents.

SEVERANCE

If any of these Terms and Conditions should be determined to be invalid, illegal or unenforceable for any reason by any court of competent jurisdiction then such Term or Condition shall be severed and the remaining Terms and Conditions shall survive and remain in full force and effect and continue to be binding and enforceable.

INDEMNITY

You agree to indemnify and hold Vitorial and its employees and agents harmless from and against all liabilities, legal fees, damages, losses, costs and other expenses in relation to any claims or actions brought against Vitorial arising out of any breach by you of these Terms and Conditions or other liabilities arising out of your use of this Website.

GOVERNING LAW

These Terms and Conditions shall be governed by and construed in accordance with the law of England and you hereby submit to the exclusive jurisdiction of the English courts.