The UDAHS Student Help Desk course is open to students in grades 9, 10, 11, and 12. The course is a hands-on study of technology integration in an educational context. Students are required to assess problem sets throughout the day and define the best approach to addressing or solving the problem. In addition to solving problems for students and teachers, students will be required to complete and maintain several running projects that address problems or solutions in educational technology integration. The course also asks students to have a prior understanding of Apple OS, Microsoft Windows OS, and the iPad iOS. To be considered for Help Desk, students are required to interview with the Instructional Technology Specialist, members of the Upper Dauphin Area High School Technology Team, as well as the UDAHS administration. Interviews are held in the late spring. Upon successful completion of Student Help Desk I, and with the approval of the Student Help Desk Instructor and District Technology Director students may elect to enroll in Student Help Desk II.