awhit119@kent.edu
LinkedIn: https://www.linkedin.com/in/alexis-white-it/
E-Portfolio: https://sites.google.com/kent.edu/asw/home
Windows Server, Microsoft Office (Word, PowerPoint, Excel, Access), Linux, iOS, Wireshark, Security, Forensics, Troubleshooting, Hardware, OS,
Programming, Software, Technical Support, Help Desk, Networking, Data, Privacy, Leadership, Communication, Time Management, Creativity,
Problem-Solving, Teamwork, & Adaptability
Concentration: Applied Computer Security & Forensics
Expected Graduation: December of 2021
· Certified PC Pro, TestOut, 2018 – equivalent to CompTIA A+
· Microsoft Word, Microsoft, 2018
· Microsoft PowerPoint, Microsoft, 2018
· Microsoft Excel, Microsoft, 2018
January 2019 - PRESENT
● Provide excellent customer service in processing sales, returns, and pick up of orders
● Supervise all aspects of online and phone order system
● Utilized systems and online database to maintain and restock inventory
● Manage deliveries and personnel to ensure customer satisfaction
May 2018 - January 2020
● Managed phone sales and online order systems
● Utilized Microsoft Office software to maintain and track inventory
● Supervised accounts receivable customers and payments
● Implemented the use of printed and online ads to help boost sales