Online Course Syllabus

Here is some information to help you successfully complete your course.  Please read carefully.

Attendance:  State regulations require that you complete all required hours and engage in all associated learning activities, quizzes, and the final exam for the course before proceeding to take the State licensing exam.  Please see the course completion instructions in your Learning Management System (LMS) for the specifics of your state's enforced seat time tracking.

Getting Started: Read this course syllabus as it will be your most valuable reference tool.  Access your Online Video course via the Learning Management System (LMS).  Here, you'll find all course materials, including readings and videos, quizzes, and final exams.  Additionally, you'll discover links to Live LEARN sessions, Career Mentor Connect, QBanks, Live Exam Prep sessions, and the Community Forum.  

Recommendations:  Have a notebook, pen or pencil, and a highlighter with you while viewing the online course.  Take a 10-minute break every hour to stretch, check emails, or grab more refreshments.  Should you have any inquiries, please reach out.

Thank you for choosing Kaplan.

This 40-hour Massachusetts licensing solution will be delivered through synchronous and asynchronous offerings:

1. We strongly recommend taking the 19 hours of online education first.

2. After completing the 19 hours, complete 21 hours of education delivered live online by our instructors. 

   • Access is provided through Kaplan’s Learning Management System (LMS) and using Zoom.

   • Books for this course are PDFs that can be found in your LMS via the course link.

3. Students must complete all 40 hours of education before taking the course's final exam. The final exam is password-protected. Instructors will have the final exam password and give it out once the live portion of the education is completed.

• We highly recommend completing the 19 hours of online education first.  This will help solidify the content that you will learn in the 21-hour live online course.  

• You must complete all of the content within the course to receive credit. If you are inactive in a course for twenty minutes, the course will time out, and you will need to log back in.

• In the Table of Contents within your course, you can click the + sign on the left to expand each section. On the right-hand side, check marks turn from gray to black as you complete each section. You can also follow the percentage icon, which will increase for every portion completed in each section, and clicking the bar chart will show you how much time you spent in that unit.

• Massachusetts requires that you spend the required amount of time in your course. To comply with this requirement, your online courses are time-tracked. 

• When launching a video for the first time, please let it play all through. The timer will recognize the time you have spent watching the video once you have finished watching it. You will only get time credit for watching a video once. If you stop the video, you will receive time credit once you resume and complete the entire video. Re-watching videos will not count toward time credit. We recommend using a desktop or laptop and Google Chrome web browser for best results. 

• If you have completed the course and still have time left, you have answered quiz and unit exam questions faster than the average person. Please spend the remaining time reviewing quizzes and unit exams to ensure you receive credit for your time.

• At the end of your live online education, a password will be given out to access the final exam.

• Please be sure to provide an evaluation after the course content via the Feedback node in the course.

• Upon passing the course exam, you will be able to complete the affidavit located on your dashboard. After you have digitally signed the affidavit, you will be able to download a copy of your certificate.  Please print or save this certificate for future use.

• Preregister for your exams with the third-party party provider PSI. https://www.psiexams.com/mare

• Take your online Exam Prep course and attend a Live Exam Prep session.

The Exam Prep course contains a National Real Estate Exam Prep Online Video Course and a State Exam Prep Online Video Course.  Your course resources are found within the course in your LMS.  You will utilize the exam prep workbook PDFs, pre-tests, and post-tests.  This course will prepare you to take your licensing exams.  We recommend breaking this course into 2 days for the National and 2 days for the State.  Follow the instructions for the National information and repeat the same process for your State Exam Prep course.    

National Day 1:

Taking the Pre-Test

• Block off 2 hours and take the pre-test:

  • In your LMS, go to the National Real Estate Exam Prep Online Video Course and take the National Real Estate Exam Prep Pre-Test.

    • You will need a piece of scratch paper, a pencil, and a calculator while taking your exams.

• After completing your Pre-Test:

  • Review every question.  Know why the right answer is right and why the wrong answer is wrong. 

  • Analyze the performance tracker results for each exam and note which areas were the weakest.

  • Write down specific questions you have after taking each exam.

National Real Estate Exam Prep Online Video Course

• You will need your National Real Estate Exam Prep Workbook PDF (you can print this out), a highlighter, a pen, and any questions you may have from the pre-test.

• Watch the online video and highlight and star the tested areas in your exam prep book.  Look up any questions that were challenging when you took your pre-test.

• Review the National Exam Prep workbook and your test results.  Use the QBank to take practice tests to strengthen your weak areas.  

• Understand the concepts.  Know why the right answer is right and why the wrong answer is wrong.

National Day 2:  

Taking the Post-test

• Block off two hours and take the National Exam Prep Post-Test in the LMS.

• Compare your post-test results to the pre-test results.  

• Review the performance tracker for each exam and note which areas were the weakest.

• Determine your weak areas and create practice quizzes for those areas in the QBank.

• If you score below 80%, go back and review the material.

• If you score 80% or higher, you are ready to pass the National exams!

• Repeat this process for your State Real Estate Exam Prep course.

  • If you score 80% or higher, you are ready to pass your State exam!

• PSI administers the Massachusetts Real Estate Exams.

  • Salesperson Exam - 140 questions (100 National, 40 State), 240 minutes (2.5 hours for National and 1.5 hours for State).  Passing is 70% or better.

• You can not schedule examinations until the state has approved them to do so. PSI will call or send an email when approved. 

• You will need to submit a 2-page Application (see pg 22 of the bulletin). 

  • Attach a passport-size photo to the front of page 1 and include credit card information.

  • Attach a 2-page notarized CORI form and 3 references. 

    • References cannot be related & do not have to be in real estate.

  • The Application and other student documentation should be emailed to: ma.applicationprocessor@psionline.com

  • Processing takes between 4-6 weeks to receive, review, and submit the application to the Board. You will receive an email from PSI when you are approved by the board. You may then go online or call PSI to schedule the examination. Note: The board could take an additional 20-25 business days to approve their application. 

• If the applicant is a Veteran, additional paperwork is needed to get a discounted price of $54 (see pg 6 of the bulletin).

• You can set up an account and schedule exams at PSI Exams or call 855.340.3704.

  • Please review pg 6 of the PSI Candidate Bulletin for exam scheduling procedures.

  • PSI offers proctored exams at a testing center (see pg 10 of the bulletin).

  • If special accommodations are needed, additional paperwork is required. 

• You must apply for and pass the licensure examination within two (2) years of the date of completing the required salesperson education. NOTE: It is recommended that candidates do not wait until their certificate is ready to expire to apply and take their test. Candidates must allow ample time within the 2 years when making an examination reservation. 

• We recommend reviewing course materials for a few days after completing the Exam Prep course before taking the PSI exams. 

• We recommend reviewing course materials for a few days after completing the Exam Prep course before taking the PSI exams. 

• Stay calm the night before your scheduled exam. Get a good night's sleep and be well-rested for your exam.

• Don't cram! It will only confuse you.

• Eat a meal or have a snack before the exam. You don't want to be hungry during your exam window.

• Know where you are going and arrive at the testing center at least 30 minutes prior to your scheduled testing time. 

• Make sure you have the required forms of ID (not expired).

• Look at all the answers and read them as true false questions.

• For math problems, read the last sentence first. This will tell you what question you are trying to answer.

• 80% of the time your first guess is correct. Don't change an answer unless you are absolutely sure it is wrong.

• RELAX and PASS!