Welcome to Kaplan's Real Estate Prelicensing Program. This how-to guide was created to assist you in navigating your licensing study program and prepare you for your licensing exam.
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The Kaplan Commitment* - Achieve Success with Kaplan's Real Estate Licensing Program
At Kaplan, we're committed to your success. With our proven program and your dedication, you'll have everything you need to complete your education, pass your state exam, and start your real estate career. We’re confident that you’ll pass your state exam the first time. If not, we’ll help you pass at no additional cost. *Kaplan Commitment applies to course purchases on or after 8/26/24.
Kaplan’s Commitment to You:
Ongoing Support: If you don’t pass your state exam, Kaplan will continue to provide personalized assistance at no cost.
Personalized Study Plan: Our instructors will create a study plan based on your strengths and areas for improvement, ensuring you’re fully prepared.
Access to Resources: You’ll keep access to Kaplan’s exam prep tools and expert instructors for up to 18 months (varies by state).
Steps to Qualify for Kaplan’s Commitment Offer:
Watch the Commitment Video (See The Kaplan Commitment course in the LMS)
Within 14 days of enrolling, watch the video and complete the final exam.
Look for the green checkmark next to the second image in your course as confirmation.
Complete the Program
Finish all required courses and exam prep materials.
Take Your State Exam
Sit for the State exam within 30 days of completing the program (some states may allow more time).
If you pass, you do not need to complete any more steps.
If you don't pass, move on to steps 4-6.
Submit the Kaplan Commitment Form (if you do not pass)
Fill out the Kaplan Commitment Request Form (See The Kaplan Commitment course in the LMS) within 7 days of taking and not passing the State licensing exam to schedule a personalized meeting with an instructor.
Follow the Study Plan
Engage with the study plan created by your instructor and attend all scheduled meetings.
Retake Your State Exam
Attempt the state exam again within 30 days of your one-on-one meeting.
Verify your correct Legal Name and your personal information is correct (as necessary for your state)
Please verify that you have registered using your full legal name (First, Middle, Last), as it appears on your government-issued ID, as well as the correct personal information. This will ensure the accuracy of your certificates of completion upon passing your final exam(s).
If you did not register using your full legal name, or your personal information needs to be corrected, please get in touch with Customer Support PRIOR to taking your final exams and applying for your state exam.
If the name on your Kaplan certificate and photo ID do not align, the testing provider will prohibit you from taking the examination. Failure to set this up correctly may result in applications being flagged as incomplete and subsequently lost in the system.
All students will have six months to complete their course from the date of purchase.
To earn a real estate license in FL:
You must be at least 18 years of age and have a high school diploma or equivalent to apply
Submit the Application for Sales Associate License (DBPR RE 1)
You can submit the application in two ways:
Online - Department of Business and Professional Regulation website
Mail - Download and print the application
It will take 4-6 weeks on average for the state to process and approve your application.
Check the status of your application by clicking here.
You must submit your fingerprints electronically before your application can be approved.
Get your fingerprints and background check through an approved vendor
Appointments can be scheduled with the state testing vendor, Pearson VUE. This can be done online, or by calling (877) 238-8232 - Schedule Fingerprint Appointment Online
Complete the 63 hours of coursework based on the FREC I syllabus
Completion slips are issued upon completion of the course.
Pass the Florida Licensing Exam
Before you can take your state exam, the state must approve your application for licensure. You must bring your completion slip with you to be permitted to test.
To schedule your exam, contact Pearson VUE, the state testing vendor. They have locations throughout the state. You can make an appointment online or by calling (888) 204-6289
Schedule Exam Appointment Online
The state exam is a 100 question multiple choice test with a passing score of 75%. If you fail the exam, you may retake it as many times as necessary, as soon as you can make a new appointment.
Find an employing real estate broker and start working as a real estate agent!
Florida Real Estate Fact Sheet
Click the above link to access the fact sheet for your state. Please review to ensure you are studying all of the required information to be successful on your exam(s).
We are here to help you on your education journey. Here are some important teams that can help you along the way:
Customer & Technical Support Team
Phone: 800.330.9411
Email: realestate@kaplan.edu
Hours: Monday–Friday, 8:00 am–7:00 pm ET.
Contact for help regarding printing a certificate, upgrading your package, locating/tracking materials, requesting a transfer, accessing or viewing your courses or exams, or assistance with online platforms.
Instructor Support Team
Email: releadinstructorfl@kaplan.com
Hours: Monitored and responded to within two business days.
Contact for help regarding questions involving course content.
Community Forum
Website: https://community.kaplan.com/realestate/
Kaplan Real Estate Community (KREC) creates one place for students to ask questions, find answers, engage with our expert instructors, and network with other Kaplan students at any time of day. Access the Community Forum from your LMS through Your Live Online Learning HUB.
What is the Live Online Learning HUB?
Your Live Online Learning HUB is your portal to all of your live LEARN classes. It contains your Live Online calendar, the necessary Zoom links to attend the sessions, your class resources, and access to the Community Forum.
What can I expect from a live LEARN session?
Live LEARN sessions complement your online licensing program. A live instructor offers a concentrated review or preview of the most challenging topics essential for success on test day.
Why would I go to the same LEARN session more than once?
Studies have shown that repetitive learning significantly increases the memory performance for detailed and associative information. With this in mind, our LEARN sessions are designed so you can decide when you want/need the information. You may choose to preview the information you are about to study or review the information you just learned in your online course.
What is the difference between an Evergreen course and a Reiteration course?
An Evergreen course has multiple sessions that repeat. (Ex; session 1, 2, 3, 4, then starts over)
A Reiteration course is the same course that repeats. (Ex; session 1 on Monday, session 1 on Wednesday)
How do I access my Live Online Courses?
Access your course through your Learning Management System (LMS) by selecting the name of the course. Once in the course, select the course folder, click Start Course, then click Join to enter the Zoom online classroom.
Pro-Tip: Arrive 5-10 min prior to class to ensure your camera and microphone are working properly.
Test your live online connection here.
For tech issues, please contact Tech Support.
Can I earn my completion certificates by only attending LEARN sessions?
No. You must complete your required online course to earn your course completion certificates. LEARN sessions are supplemental to your online course.
How long do I have to finish my courses?
You have 6 months to complete your courses
The Access End date is listed under each course name on your LMS
Are extensions available?
We understand life happens and sometimes, 6 months is not long enough. Therefore, we offer extension packages. Please be aware that enrollments may not exceed 12 months from the original date of purchase. Contact the customer support team for details.
Where do I find my Course Completion Certificates?
Log in to your LMS. At the top right, click "My Account". Your course completion certificates will be housed under the completions tab.
What do I do with my Course Completion Certificates?
You must provide your Course Completion Certificate(s) when you take your State and National Licensing Exams at the third-party testing provider (PearsonVUE).
What holidays does Kaplan observe?
New Year's Day, Martin Luther King Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving, Day After Thanksgiving, and Christmas Day.