Welcome to the ‘Ohana Help Desk

The ‘Ohana Help Desk is a statewide initiative by the Hawai‘i State Department of Education (HIDOE) to provide technology support to public school students and their parents as they transition to more opportunities for online and blended learning.

How can we help you?

Call: 643-DESK (3375)

Hours of Operation

Monday - Friday 7am - 8pm HST

Sunday 4pm - 8pm HST

Closed on Saturday and state holidays

What's New ...

April 21, 2021


  • The Consumer Product Safety Commission issued a recall notification for Ellipsis Jetpack mobile hotspots from Verizon in use for distance learning. Click here for more information.