Select a location and time to volunteer. You will keep the same volunteer shift throughout the tax season (late January - April 15)
Find site locations and information here.
Register for your volunteer slot, then separately register for training
Watch welcome video
Free training is provided in person and online in January
Courses offered for greeters, new tax preparers and returning tax preparers
Select your training course and time
New preparers' training is 15 hours split over 2 days
Greeter training is one 2 hour session virtually or in person
Lunch and refreshments are provided
Free training with no tax experience necessary
Click for more information: New Preparer, Returning Preparer, Greeter
View tax law videos: Click here.
Digital copies of handouts: Who Qualifies, Intake Form, Day 1 Slides
New volunteers will complete exam during training
We offer additional in person and virtual testing sessions to support you through any exam questions.
The test is open notes and all resources
The test has no time limit- you can start and come back to it.
You can only retake the test once - please reach out if you're having trouble
State tax instruction video
Local tax instruction video
Review intake process video
Review site directions and info
Bring your volunteer agreement (instructions found here) as well as ID to your first day
Meet your site coordinator and other volunteers
Get logged in at a provided computer