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Pay Later and Trip Protection

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Payment

Cancellation

When do I have to pay the remaining balance?

You should have received an email containing the payment schedule and instructions immediately after the booking. If you did not receive the email, please check your spam folder.

What payment methods are accepted for the remaining balance?

Payment can be made by bank deposit by visiting the Jetabroad Bank Details & Confirmation Form.

Payment can also be made by credit card or PayPal, however, please note surcharge applies. Visit the Credit Card / PayPal Payment Link Request to continue.

Can I pay the remaining balance early?

You can pay your remaining balance earlier than the due date or pay the remaining balance all at once without worrying about additional charges and fees. To make payment, click on the link: Jetabroad Bank Details & Confirmation Form.

What happens if I miss a payment due date?

Payment must be made on time to avoid ticket cancellation as stated in the terms & conditions. If you have missed payment by a few days and intend to make payment now, please let us know immediately by filling out the Late Payment Form.

Where can I see confirmation for the payment I’ve just made?

Bank transfer may take up to 3 business days to process. We will send you an email confirmation once the funds have come through. If you have not heard from us in this time frame, you may check the status of the payment using the Payment Confirmation Request Form.

When will I receive my e-ticket?

Your booking confirmation will be sent to you by email at the time of booking. Some e-tickets are issued immediately after booking and others may be issued closer to departure.

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