Embedded Files
Here is a list of FAQ's specific to the Parent Portal
Here is a list of FAQ's specific to the Parent Portal
Link to the Parent Portal: https://jericho.powerschool.com/public
How can I change my email address, password or add a child for the school district? (Account Preferences)
How can I change my email address, password or add a child for the school district? (Account Preferences)
If you need to update your email address, password, or add another child to your account in the PowerSchool Parent Portal you can click on Account Preferences at any time throughout the school year.
How to Submit a Change via Year Round Update (YRU)?
On the PowerSchool Parent Portal start page, click Account Preferences from the bottom left side navigation menu.
From the Profile tab in the new window, you can update your account email, select a language and change the current password. If you click on the Students tab, you can add another child to your account. You wil just need the access ID and password to add them. You can get this from your child's guidance councelsor or your child's school's main office at any time.
Update the necessary information and then click Submit.
What is the school's District Code?
What is the school's District Code?
After installing the PowerSchool app on my phone/child's phone, it is asking me for the District Code. That code is GWHJ.
You will need this code on an intial set up after installing the PowerSchool app.
How can I resolve the error “Invalid Username or Password” at login?
How can I resolve the error “Invalid Username or Password” at login?
Often the reason is that the wrong username is being used. The username is not the email address.
If you are able to log into the website, but not the app, this may be due to a capitalization error. The website is not case sensitive in the username field, but the app is.
To request your exact username:
Navigate to the web portal: https://jericho.powerschool.com/public
Click the link Forgot Username or Password?
Click on the Forgot Username
Enter the email address that was used register, and click Enter
You’ll receive an email from the district with the correct capitalization of your username
You can also check with your school to determine the correct username.
Once you have your username and email you can reset your password on the same screen.
Where can I access my child's report card?
Where can I access my child's report card?
*For Elementary Students only
Log in, and go to the left side menu and click on the Assessment Portfolio link on the lower left menu.
From there click on Report Cards on the new menu, this will display a drop down for each school year's report card.
Select the report that you would like to view by clicking on the name / link.
Where can I access my MS-HS child's report card?
Where can I access my MS-HS child's report card?
*For MS/HS Students Only
Log in to the Parent Portal, and go to the left side menu and click on the Grade History link.
From there you will see your child's grade history for each school year, grades are broken down into reporting terms (quarters) so you'll need to scroll to the bottom for Y1 which is the full year, final, grade.
When I click the “Student Portfolio” why doesn’t it open?
When I click the “Student Portfolio” why doesn’t it open?
The student portfolio may not open in Safari on a Macbook or iPad. Try to open the portfolio in Google Chrome and see if the portfolio opens up in a new tab. Check pop-up blockers in the browser settings that might be blocking the new tab from opening.
When I select the report card why doesn’t it open?
When I select the report card why doesn’t it open?
*Enable Pop-ups in your browser
Your browser might be blocking pop-ups. Here’s what to do:
At the top of the screen In the URL bar there might be a small image that appears to the right side.
In the image, the icon to left of the star icon.
Click that icon and then select allow “pop-ups”. Click Done.
Reload the page and then select the report again and it will open in a new tab.
Depending on the browser the icons may look different.
How do I Disable Pop-up Blockers?
How do I Disable Pop-up Blockers?
CHROME (WINDOWS)
By default, Chrome will notify you when a pop-up is blocks and give you an option to see it. To turn off pop-up blocker, follow these instructions:
Click the Customize and control Google Chrome menu (the three dots in the upper right corner)
Select Settings.
Click Advanced at the bottom.
Under Privacy and security, click the Site Settings button.
Select Pop-ups and redirects.
To disable the pop-up blocker uncheck the Blocked (recommended) box.
To enable pop-ups on specific sites, check Blocked (recommended) and click Add next to Allow and enter the URL(s).
FIREFOX (WINDOWS)
Select the three horizontal bars in the upper right corner.
Select Options.
Select the Privacy and Security tab.
To disable the pop-up blocker, uncheck the Block pop-up windows box below Permissions.
To allow specific pop-ups, click Exceptions and enter the URL(s).
Close the window.
Click OK.
INTERNET EXPLORER (WINDOWS IE 8 AND EARLIER)
Click Tools.
Click Pop-up Blocker.
Click Turn Off Pop-up Blocker.
INTERNET EXPLORER (WINDOWS IE 9 AND LATER)
Click the GEAR icon and select Internet Options.
Select the Privacy tab.
Uncheck Turn on Pop-up Blocker to disable the pop-up blocker.
Click the Settings button to disable pop-up blockers for specific sites.
Click OK.
CHROME (MAC)
By default, Chrome will notify you when a pop-up is blocks and give you an option to see it. To turn off the pop-up blocker, follow these instructions:
Click the Customize and control Google Chrome menu (the three dots in the upper right corner)
Select Settings.
Click Advanced at the bottom.
Under Privacy and security, click the Content Settings button.
Select Pop-ups and redirects.
To disable the pop-up blocker uncheck the Blocked (recommended) box.
To enable pop-ups on specific sites, check Blocked (recommended) and click Add next to Allow and enter the URL(s).
FIREFOX (MAC)
Select Preferences from the Firefox menu.
Select the Privacy and Security tab.
To disable the pop-up blocker, uncheck the Block pop-up windows box below Permissions.
To allow specific pop-ups, click Exceptions and enter the URL(s).
Close the window.
Click OK.
SAFARI (MAC)
From the Safari menu, select Preferences
Click Websites at the top of the window
Select Pop-up Windows.
To disable the pop-up blocker select Allow next to When visiting other websites.
To allow specific pop-ups, navigate to the web page, follow steps 1-3 and then select Allow next to the name of the site.
What information can you update using Year Round Update in the PowerSchool Parent Portal?
What information can you update using Year Round Update in the PowerSchool Parent Portal?
You can update for yourself and your desired emergency contacts:
Address
Home Phone
Work Phone
Cell Phone
Student Cell Phone
Email
Employer
Emergency Contact Name (and Relationship to child)
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