WHATS NEXT?
PASS BACKGROUND CHECK
PASS ASSESSMENTS
CHOOSE YOUR ENROLLMENT TIME
PASS IDENTITY VERIFICATION
PASS VOICE ASSESSMENT
GAIN CERTIFICATION
AVAILABLE FOR SCHEDULED HOURS
PASS A DRUG SCREEN
***Technical Requirements before 1st day of training***
TECHNICAL REQUIREMENTS
What DO I NEED?
******Please Read Very Important*****
PLEASE NOTE: THESE REQUIREMENTS ARE MINIMUM REQUIREMENTS FOR THE USE OF THE ARISE PLATFORM ONLY. CERTAIN CLIENT PROGRAMS MAY HAVE INCREASED OR ADDITIONAL REQUIREMENTS. PLEASE REVIEW ALL OPPORTUNITY ANNOUNCEMENTS CAREFULLY FOR DETAILS REGARDING SUCH REQUIREMENTS.
Computers
A desktop/tower computer with a separate monitor is recommended. Please refer to the opportunity announcement for additional requirements. Dual boot machines, Netbooks, and Tablets and all-in-ones are prohibited from use.
Specifications
WINDOWS 10
8 GB OF RAM OR MEMORY
500+GB OF STORAGE
NO ALL IN ONE WILL NOT PASS THE PC SCAN
Accessories
1. USB headset with microphone (required for Certification) Logitech, Plantronics, Microsoft, or similar brands recommended.
Software
1. Internet Explorer 8, 9, 10, or 11 on Windows 7, 8 and 10 (Certain client programs may require specific versions of Windows. Please see the Client Opportunity Announcement for more specific details.) (Optional) Mozilla Firefox or Chrome for Windows
2. Microsoft Security Essentials for Windows 7; Windows Defender for Windows 8 or 10 Other security software may be incompatible and should be avoided. Technical support may be refused if your company’s software configuration is not compatible with the Arise platform or is determined to cause incompatibilities with client required servicing software.
3. Please note that Client programs may have additional or increased system requirements. Please refer to the opportunity announcement for additional information Internet and Phone
Service Providers
1. Hard-wired broadband Internet service via DSL, Cable, or Fiber Optic connection. Note: The use of wireless connections to access any Arise system at any time is prohibited, even if the connection is encrypted. Connectivity to the Arise platform through an unauthorized Proxy Service or unauthorized VPN Service is strictly prohibited. Additionally, Satellite, Microwave, and Cellular Hotspot Internet Services are not permitted. USB connected modems are not supported.
2. Hard-wired VIOP or land line telephone service Note: Unless stated otherwise in the opportunity announcement, most client programs are compatible with the following types of services: POTS (plain old telephone service), cable telephony, digital service, or business class VoIP. The service should be connected directly from the wall to your telephone. Soft phones and cell phones are not permitted. The servicing telephone line should not interface at any point with the computer and should not have voicemail, fax, or other features on the line (other than long distance, if necessary).
REQUIREMENTS:
CPU Speed: Hard Drive: Memory: Operating System: Maximum Latency Threshold: RECOMMENDATIONS: Non-ASD Clients ASD Clients 1 GHz dual core processor or better 150 milliseconds (ms) 8 GB of RAM or better Windows 7, Windows 8/8.1 or Windows 10 Hard-wired connection (no wireless) Minimum 3.0 mbps download / Minimum 1.0 mbps upload N/A 20 GB or more of available space 64 GB
Jems Virtual cannot offer opportunities to these states:
- California
- Connecticut
- Maryland
- Massachusetts
- New York
- Oregon
- Wisconsin