Device Appointments

Pathfinder School of Innovation Device Information 

My student needs a Chromebook

Fill out the Pathfinder Device Agreement and Policies Form in Step 1.  This is required and all JCPS assigned devices must be returned in order to receive a device. If you have device from us or a previous school, that will need to be brought to your appointment along with the charger. Make an appointment in Step 2.  

My Student’s Device Needs Repair

If your student’s device needs repair, please make an appointment at Step 2.

My Student Does Not Have Internet Access

If you do not have access to WIFI or internet access at home, please view the following programs. JCPS no longer offers WIFI hotspots or cellular enabled Chromebooks.  Pathfinder students and families are responsible for their own internet service.  We can only provide WIFI enabled Chromebooks.  Below are some recommended resources:

• You can apply for a mobile hotspot from T-Mobile for your student if you qualify for a limited 200 GB hotspot.

• Visit Free WIFI locations in Louisville.

Apply for reduced home WIFI with government programs:

• Everyone On Program  - Find low-cost internet service in your area

• USAC Lifeline Support – Federal program that lowers monthly cost of internet services

Unfortunately, we cannot assist with the above programs.  However, if you are still unable to provide internet services for your Pathfinder student and need further assistance, please fill out this form, email the technology coordinator Emily Cockerill or call her at 485-7823.

Device Support and Pick-Ups

BY APPOINTMENT ONLY 

Device dates and times are on days and times when school is in session BY APPOINTMENT ONLY (see Step 2). If JCPS is Closed or school is not in session, Device Support appointments will as be canceled as well.  Pathfinder families will choose an appointment time to come to school to meet with our technology coordinator.  If you cannot get that to work or need support for an appointment, please email the technology coordinator or call/text 485-7823. 

Device Appointment Location 

Pathfinder School of Innovation

900 S. Floyd St., door #5

Map and Directions

Pick-up Process

1. Enter Dawson Orman from S. Brook St. or South Floyd St.

2. Park in the parking lot 

3. Walk to door #5 

4. Open the double doors and ring the bell inside.  

5. State your reason for entry and you will be directed to staff to assist with device pick-up.

Student and Family Loaned Device Responsibilities

Please review with your student the proper care and use of their Chromebooks. If devices are intentionally damaged, repeatedly damaged, or lost, families may be charged a fee for the repair or replacement.  

Proper Care and Use of Loaned Devices

Pathfinder Device Recovery and Restitution Fee Policy

STUDENT SUPPORT AND BEHAVIOR INTERVENTION HANDBOOK, JCPS Student Acceptable Use Policy, Appendix C, Page 43 JCPS Everyone:1 Device Usage Agreement   -   Agreements Translated

Leaving Pathfinder, What do I do with my Device?

High School Graduates and Students Leaving Pathfinder:  When you leave Pathfinder, please return all borrowed devices and charging cords.  Returns are accepted Monday - Friday from 7:30-3:00 while school is in session.  Report to door #5, ring the bell, fill out a device return form at the counter and leave the device in the device box.  A staff member will be at the counter to assist you.