To fix touchpad issues follow the steps below. If a problem occurs submit a tech ticket below.

Step 1: Make sure there is no dust or dirt on the touchpad

Step 2: Press the ESC key several times

Step 3: Drumroll your finger on the touchpad for ten seconds

Step 4: Turn off your Chromebook, then turn back on

Step 5: Perform a hard reset - Press and Hold the Refresh button (first) ⟳  + Power button until a white light indicator shows