*BEFORE SUBMITTING A TECH TICKET CHECK THE RESOURCE PAGE TO SEE IF ANY ISSUE APPLIES TO YOU*

Reasons to Submit a Tech Ticket

• LMHS Issued Chromebook is not connecting to the internet 

• Not Updating

• Running Slow

• Will not run MAP testing

• "Locked" Screen: JCPS Locked Device

• Monitor will not turn on (it is charged but monitor is black) 

• Chromebook will not hold a power charge

• Cracked Screen

• Power cord lost, damaged, or destroyed (will need to pay $20)

• Chromebook is Stolen 

• Chromebook is Lost (will need to pay after certain amount of replacement)

• Chromebook had been damaged and is no longer functioning (will need to pay after certain amount of replacement)