Edulog Parent Portal Lite

Important information for parents:

Click Here for Edulog's 'Help for Parents' Page

Edulog Parent Portal Lite – Frequently Asked Questions [09/2020]

Loading and Using the App – Step by Step Instructions 

Loading and Using the App – Step by Step Instructions (Spanish) 

Edulog Parent Portal Lite - One Page Information Sheet [08/2020]

Frequently Asked Questions:

Is there a Spanish version? - Yes. Once you have the app installed, the language can be changed from English to Spanish on the SETTINGS tab. Make sure to select SAVE to continue in the language of your choice. 

How do I follow a bus in the Parent Portal Lite App? - In order to get started, you must receive a registration code from the district. This code is specific to JCPS buses. Go to the DISTRICT's tab, tap the plus sign (+) in the top right to add your school code. When the code is accepted, you will see the district name and the number of buses (initially zero) that you are following. You can also unfollow a bus by tapping on the 3 dots by the bus number. Tap on the district registration code to see the list of buses.  Search for your child’s bus and slide the button to the right.

How do I see the bus location in the app? - The location of a bus can be viewed by tapping that particular bus in the MY BUSES tab. 

What does the date and time stamp mean on the map? - The last reported time for the school bus is displayed beside the bus icon. NOTE: App users should understand if the bus location has not been reported for a while, there could be problems with the GPS signal or other communications issues. Students should report to their bus stop at the usual time, 5 minutes before the expected arrival of the bus. You would not expect to see a time update at night or during the day when buses are not moving.

What does the HOME tab tell me? - The HOME tab shows the list of vehicles that you have selected, along with the registration code and the number of notification zones that are active for each. You can also unfollow a bus by tapping on the 3 dots by the bus number. 

How reliable are the notifications? - The notifications are sent immediately when a GPS ping from your bus occurs within the notification zone. The school bus sends regular GPS pings to the app database in the cloud every 10-20 seconds. As with all technology, disruptions can occur. A lag can be produced if there is a disruption in cellular service or the GPS unit on the bus is disconnected. Make sure to monitor the app for bus movement prior to the expected time of the bus. 

How can I be notified when my bus enters a certain area? - Setting alert zones in the app allows you to receive notifications when the bus enters one or more zones that you define. Choose an address at the center of the notification zone (enter the address or move the map geographically) and a radius from 0.1 to 2.0 miles. Alert zones are created specific to each bus. 

When will I get notifications in the radius around my student's bus stop? - You can receive notifications when the bus enters any of your alert zones. In addition to designating the distance of the radius, you can also designate a time window in which you want to receive notifications. For instance, if the bus runs a field trip and enters your alert zone in the evening, you probably do not want to receive that alert. Set each time window to make the most sense for each bus route. If you want to receive notifications in the morning and in the afternoon, you will need to have a time window covering the entire day, or create one alert zone for the morning and another alert zone for the afternoon.