Basic Needs
For help with rental assistance, childcare, transportation, food or utilities
Call 502-874-5060 to apply for the One Louisville COVID-19 Relief fund
Or, visit this site for more information: https://louisvilleky.gov/government/neighborhood-place
For help with food, housing, health, clothing, education and other community resources
Call Metro United Way at 2-1-1
Text your zip code to 898211
LouConnect: https://www.louieconnect.com/
Meals for all children under 18 will be provided breakfast and lunch
JCPS food sites are open 10-1
Interactive map of locations: https://meraformetro.com/lunch-service-during-louisville-school-closures/
List of sites for families: https://www.jefferson.kyschools.us/sites/default/files/Emergency%20Feeding%20Sites.pdf
Weekend Meals, Blessings in a backpack call 502-882-8748
Food banks, pantries, soup kitchens and meals on wheels
Dare to Care: 502-966-3821
Interactive map of locations: https://daretocare.org/need-food/
Pandemic EBT
The Pandemic Electronic Benefit Transfer (P-EBT) program is a financial resource for families with students who lost access to free or reduced-price school meals due to COVID-19. P-EBT provides households with an EBT card with funds (up to $313.50 per student) to spend on food at home for students.
Family Services (CHFS) Department for Community Based Services (DCBS) and the Kentucky Department of Education are partnering in providing this benefit to families as quickly as possible. The program will be expedited in two specific groups of students.
Group 1: CHFS direct certification public school students – Currently enrolled students who are receiving SNAP benefits on an active EBT card will automatically receive additional funds for P-EBT added on to their existing card beginning this week. Currently enrolled students who are receiving Medicaid or KTAP benefits based on income levels below the NSLP income guidelines, or who are in Foster Care, will automatically receive a P-EBT card in the mail.
Group 2: All other eligible public school students – Beginning June 1stth for 30 days all other eligible public school families will be able to opt-in to receive the benefit by applying on https://benefind.ky.gov/. Benefits will be processed immediately upon confirmation that the student had access to free or reduced lunch.
To apply online parents/guardians will need:
The student’s name – exactly as it is listed in Infinite Campus
The student’s date of birth
The student’s state student ID number (SSID) – This is not the JCPS student ID number. The SSID is available in Infinite Campus
Telehealth for medical and mental health support
COVID-19 Hotline: 1-800-722-5725
Passport Health Plan: 1-800-578-0603
Visit them online for a full list of resources or services: https://passporthealthplan.com/resources-for-coronavirus-closures/
Suicide Prevention Hotline for mental health help
1-800-273-8255
Or visit online: https://suicidepreventionlifeline.org/
Emotional/Behavioral/Mental Health
UofL Health – Peace Hospital (children and adolescents in crisis) 502-451-3333
Seven Counties Services/Brooklawn Bellewood Programs: 502-589-4313 or 800-221-0446
The Brook Hospital (Child & Adolescent Program): Dupont (502) 896-0495 or KMI (502) 426-6380
National Alliance for Mental Illness: 502-588-2008
Psychology Today Therapy Finder: https://www.psychologytoday.com/us/therapists
Hosparus Grief Support: https://hosparushealth.org/grief-counseling/
Grief Support: Dougy Center
Legal Assistance
Legal Aid Society 502-584-1254 or 800-292-1862
Domestic Violence Help
Center for Women’s and Families
24/7 confidential hotline: 1-844-237-2331
Direct line to Center for Women’s and Families in Louisville: 502-581-7200
Emergency shelter 502-581-7222
KY Coalition Against Domestic Violence
502-209-5382
Drug and Alcohol Addiction Support
Treatment locator for various treatment services within Kentucky
1-833-859-4357
The Healing Place
For men: 502-585-4848
For women: 502-268-6680
Seven Counties Addiction Recovery Center
502-583-3951
Support for families struggling with addiction
ALANON family groups: 502-458-1234
Narcotics Anonymous
502-569-1769
Alcoholics Anonymous
502-582-1849
Homelessness
502-584-3711
24 hour hotline 502-635-5233.
Veteran Care
Veteran 24/7 Crisis Line (Mental health, Basic Needs)
1-800-273-8255
VA Medical Center (Louisville)
502-287-5960
Financial and Utility Resources
Applying for Covid-19 Response Fund Help: https://bit.ly/Covid19ResponseFunds
If you apply for the above assistance, you will need the following info/application: https://bit.ly/Covid19ResponseFundApp
Help for Kentuckians During Covid-19: https://bit.ly/HelpforKentuckians
LG&E Assistance Programs: https://lge-ku.com/residential/assistance-programs/lge-heating-assistance
Neighborhood Place Online Appointment System: www.OneLouHelp.itfrontdesk.com or call 874-5060
Health Insurance
The fastest way to get Medicaid right now is to complete this fast-track application for temporary coverage (sometimes called “presumptive eligibility” or “PE”). This type of temporary Medicaid coverage will last through June 30th, 2020. It is available to Kentuckians who are uninsured and under the age of 65, regardless of income. Once you have temporary coverage, you can fill out the full application on benefind, to see if you are eligible to stay on Medicaid past June 30th.
Complete the fast-track application to get enrolled in Medicaid quickly: Eligibility Application
For questions, call the KY Healthcare Customer Service Line: 1-855-459-6328.
If you need extra help, contact an Application Assister: https://kyhbe.ky.gov/General/AgentOrAssister.
To find a medical provider that accepts Temporary Medicaid, go to the Kentucky Medicaid Provider Directory or call 1-800-635-2570.
Unemployment Insurance
State lawmakers recently expanded Kentucky’s Unemployment Insurance (UI) program to cover more people during this time, including:
• People who have lost work or have had work hours reduced due to COVID-19.
• People who typically aren’t eligible, including self-employed, independent contractors, freelance workers, substitute teachers, and many childcare workers.
UI typically provides between $39 and $552 per week. Under the federal CARES Act, benefits are extended from 26 to 39 weeks, with an additional $600/week in benefits for four months (through July 31st). Online: https://kcc.ky.gov/ Call: 502-875-0442
Due to a high volume of applications, please use the call schedule below: Sunday: A-D Monday: E-H Tuesday: I-L Wednesday: M-P Thursday: Q-U Friday: V-Z and anyone else who missed their day