• Students can’t log in?

Students using IXL through the district pilot should go to the SSO AISD Portal to log in.

**Please note - if the student has never authenticated their AISD Google email, there will be an extra step. They will need to authenticate and then go back and sign in again. This is common for students in lower grades who have never entered a Google classroom.

Students attached to those campuses with the existing subscriptions, need to log in at the custom urls for that campus or at ixl.com. Those students won’t be able to use the SSO AISD Portal for access. Email elongo@ixl.com if the problem persists.

Other FAQ

Why does the student say he is kicked out after 10 questions?

This happens when a student has not logged in. IXL allows students to answer 10 free questions a day. Once they hit that limit, a message pops up asking them to tell a parent or teacher that they need a membership to continue. Just remind the student that he needs to login to get started.