STRENGTHENED SENIOR HIGH SCHOOL CURRICULUM

Food and Beverage SERVICES

Grade 12

Course Description

Food and Beverage Operations is a course that combines the principles of food services, beverage services and coffee preparation. These two (2) learning blocks focus on the essentials of providing restaurant services and the preparation of coffee beverages. This will equip learners with hands-on exposure to restaurant knowledge, dining techniques, and skills in preparing coffee and non-coffee beverages. After completing the course, learners may acquire National Certification Level II in Food and Beverages, pursue higher education, and careers relative to the food and beverage industry.

Elective: Technical Professional

Prerequisite: None

Time Allotment: In Grade 11, 320 hours for two semesters, 8 hours per week. In Grade 12, 320 hours for one semester,16 hours per week

Schedule: First/Second Semester

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TOURISM SECTOR

(HOTEL AND RESTAURANT)

TRAINEE ENTRY REQUIREMENTS

Trainees or students who wish to enter this training should possess the following requirements:

• can communicate in basic English both oral and written

• at least completed the 10-year basic education

• can perform basic mathematical computation

A person who has achieved this Qualification is competent to be a:

Waiter/Waitress

Food and Beverage Service Attendant

Busboy/busgirl

Receptionist

Telephone Operator ( Room Service )

Food and Beverage Service Attendant ( Room Service )

This Qualification is packaged from the competency map of the Tourism Sector (Hotel and Restaurant) as shown in Annex A of Training Regulation

The Units of Competency comprising this Qualification includes the following:

CODE NO. BASIC COMPETENCIES

500311105 Participate in workplace communication

500311106 Work in team environment

500311107 Practice career professionalism

500311108 Practice occupational health and safety procedures

CODE NO. COMMON COMPETENCIES

TRS311201 Develop and update industry knowledge

TRS311202 Observe workplace hygiene procedures

TRS311203 Perform computer operations

TRS311204 Perform workplace and safety practices

TRS311205 Provide effective customer service

CODE NO. CORE COMPETENCIES

TRS512387 Prepare the dining room/restaurant area for service

TRS512388 Welcome guests and take food and beverage orders

TRS512389 Promote food and beverage products

TRS512390 Provide food and beverage services to guests

TRS512391 Provide room service

TRS512392 Receive and handle guest concerns