Tech Support

IT Helpdesk

Our IT Helpdesk is here for you. Send your question to helpdesk@ishcmc.edu.vn and receive a reply within 24 hours.

ID Cards

All adults need an ISHCMC ID card to enter our Campus. To order an ID card for yourself, or your nanny or helper, please click here to register and log in with your SEQTA username and password.

During your child's application to ISHCMC, we requested for parents and guardians to upload a passport-style photo. This will be used to print your ID card.

If you have not uploaded your passport-style photo, please email helpdesk@ishcmc.edu.vn including your child's full name and your full name. Please note your ID card will be available for collection from our IT offices on either Primary or Secondary campus 48 hours after receiving your photo.

Downloading SeeSaw & SEQTA

It is important you can access SeeSaw (Primary only) and SEQTA to receive communication regarding your child's learning as outlined here.

SEQTA Support

Seesaw Support

  • Download the Seesaw App

  • What is Seesaw? An introduction for families video

  • Get started on Seesaw video

  • Introduction to SEQTA video

  • Introduction to SEQTA presentation

  • Installing the SEQTA Engage App video

For further enquiries, please contact helpdesk@ishcmc.edu.vn or visit:

Opening Times: 08:00 - 12:00 & 13:00 - 16:00

Location: Level 3, Admin Building.

Opening Times: 08:00 - 12:00 & 13:00 - 16:00

Location: Level 2, turn left exiting the elevators.