❓I can't download an Expedition on the teacher tablet?

💡1) Ensure you are connected to the ICCSD-Secure network on the Teacher Tablet to download an Expedition. 2) Try restarting the device.

❓A student device won't join the Expedition?

💡1) Ensure that the student device and teacher device are both connected to the Virtual Reality Wi-Fi network 2) Close the Expedition app and relaunch it, 3) Try restarting the student device

❓The student or teacher device won't turn on?

💡1) Plug the device in and let it charge for a bit to see if the battery is dead.

❓Students say they are getting dizzy while using the viewers.

💡1) Take the device out of the viewer and change to mono mode. 2) Have the student take a break and sit/listen for a bit.