PRIVACY POLICY
Last Updated: September 04, 2026
Data Controller: DOG OASIS GROOMERS LTD
This Privacy Policy applies to ALL of the following mobile applications published by DOG OASIS GROOMERS LTD (each individually referred to as the "App"):
• BB - Bbox
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1. INTRODUCTION
DOG OASIS GROOMERS LTD ("Company", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use any of our mobile applications listed above (each, the "App").
By downloading, installing, or using the App, you agree to the collection and use of information in accordance with this policy. If you disagree with any part of this policy, please do not use the App.
WHO WE ARE
Controller: DOG OASIS GROOMERS LTD
Privacy contact: support@ioasis.co.uk
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2. INFORMATION WE COLLECT
2.1 Information Collected Automatically
• Device Information — device model, OS version, unique device identifiers (including advertising ID / GAID), screen resolution, and mobile network information.
• Usage Data — features you use, time spent in the App, session data, and in-app events.
• Technical Data — IP address, app version, crash reports, error logs, and performance diagnostics.
• Push Notification Tokens — if you grant permission, we collect tokens to deliver notifications.
2.2 Information You Provide
The Apps do not require account registration. We do not collect names, passwords, or payment information unless explicitly stated.
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3. HOW WE USE YOUR INFORMATION
• Operate, maintain, and improve the Apps and their features.
• Send push notifications (only with your permission).
• Detect, prevent, and address technical issues and security threats.
• Analyse aggregated usage statistics.
• Measure marketing campaign effectiveness.
• Comply with applicable laws and legal obligations.
We do not sell your personal data to third parties.
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4. THIRD-PARTY SERVICES
The App does not integrate any third-party analytics, advertising, attribution, or push notification SDKs (such as Google Firebase, AppsFlyer, OneSignal, or Google AdMob). No data is transmitted to third parties.
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5. LEGAL BASIS FOR PROCESSING (GDPR)
• Legitimate Interests — to operate and improve the Apps, detect fraud, ensure security.
• Consent — for push notifications and personalised analytics (withdrawable at any time).
• Legal Obligation — when required by applicable law.
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6. DATA RETENTION
We retain personal data only as long as necessary to fulfil the purposes in this policy. You may reset your advertising ID at any time in your device settings.
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7. YOUR RIGHTS
• Right of Access — obtain a copy of the personal data we hold about you.
• Right to Rectification — correct inaccurate or incomplete data.
• Right to Erasure — request deletion of your personal data.
• Right to Restriction — limit how we use your data.
• Right to Data Portability — receive your data in a machine-readable format.
• Right to Withdraw Consent — where processing is based on consent.
To exercise any of these rights, contact us at support@ioasis.co.uk. We will respond within 30 days.
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8. CHILDREN'S PRIVACY
The Apps are not directed to children under 18. We do not knowingly collect data from children. If you believe your child has provided data without consent, contact us at support@ioasis.co.uk and we will delete it.
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9. DATA SECURITY
We implement commercially reasonable technical and organisational measures to protect your information. However, no method of internet transmission is 100% secure.
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10. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. We will notify you by updating the "Last Updated" date. Continued use of the Apps constitutes acceptance of the updated policy.
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11. CONTACT US
DOG OASIS GROOMERS LTD
Email: support@ioasis.co.uk
We will respond to all enquiries within 30 days.