Dear Parents and Carers

This second week back has been full of energy and excitement at school! The children have enjoyed fun and active PE lessons and our music sessions with the music teacher have been a hit. As the weather turns colder, we kindly remind parents and carers to ensure that children come to school in their correct uniform and bring a warm coat each day. PE kits should be brought in on a Monday and taken home Friday. Furthermore we have noticed that many different types of trump cards are appearing during break and lunchtime, a gentle reminder these should be kept at home. This half term, we are placing a strong emphasis on collaboration, fostering teamwork and community spirit. Additionally, we are proud to participate in Anti-Bullying Week, reinforcing the importance of kindness and respect in our school. Finally to end the week, we would like to thank everyone for taking part in 'Children in Need' and also for your generous donations!

At Delce We Do Belong!

Autumn Term Foodie News

Chartwells - our school meal provider – has launched their new Summer menu, filled with crowd-pleasing classics and fresh, seasonal flavours.

See the new menu below or visit the school website.

There is plenty of foodie fun planned for the summer term with themed menus such, Mexican themed Fiesta Fun in May and celebrating National Picnic Week in June.

All theme menus can be found here.

Complaints procedures

At Delce, we aim to meet our statutory obligations when responding to complaints from our parents. Parents should follow our Complaints Policy that explains the procedures that should be followed. 

Stage 1: Informal 

The complainant should raise the complaint as soon as possible with the relevant member of staff or the headteacher as appropriate, either in person or by letter, telephone or email. If the complainant is unclear who to contact or how to contact them, they should contact the school office.

If the complaint is not resolved informally, it will be escalated to a Stage 2 formal complaint. The school will maintain a log of informal complaints and review this on a termly basis.

Stage 2: Formal 

If the issue cannot be resolved through informal action the complainant should inform the headteacher in writing. This letter will be acknowledged within three working days. Formal complaints must be reported the local governing body. The local governing body must then be kept informed about progress and outcomes. This letter should provide details such as relevant dates, times, and the names of witnesses of events, alongside copies of any relevant documents. The complainant should also state what they feel would resolve the complaint. 

For more details visit our website.