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What you will need for Remote Access (also known as VPN).
What you will need for Remote Access (also known as VPN).
If you have been granted access to Immaculata's remote access system, you will be using a web portal to remote into the university's systems. Basically, making a connection from your home computer to campus resources by way of a web browser (like Chrome or Firefox). Please note that not all students will have access to the University systems using remote access. Only students in courses which require specific software for their course will be granted access to the remote access system.
Please follow the steps below to access Remote Access.
Please follow the steps below to access Remote Access.
1. Authorization
1. Authorization
Only students added by the Office of Technology Services (OTS) to the Remote Desktop Services (RDS) access account, will be able to use remote access. Departments or instructors will have contacted OTS and provided the names of students who should have access. OTS will then assign the students to the proper user group and grant permission to the remote access system. Students believing that they should have access should contact their instructor directly.
2. Setting up your home computer
2. Setting up your home computer
On your home computer begin by opening a web browser, then follow the steps outlined below:
Go to the secure site https://remote.immaculata.edu
Next, enter your Immaculata user ID and password in the log in window.
Click the "Login" button.
This will log you into the Immaculata remote portal which allows access to various resources depending on the user group with which you are associated.
3. Portal window
3. Portal window
In the window that opens, click the bookmark already created for you called "My Campus - Student Environment".
4. Remote Desktop Services (RDS) resources
4. Remote Desktop Services (RDS) resources
A new tab will open in your browser providing access to the resources associated with your RDS account. The tab emulates a standard Windows computer screen.
Do the following to access your programs:
Click on the start button.
Scroll through the available resources, associated with your user ID and click on the program you want to use.
All the programs will function as you would expect them to function on your own computer. All documents saved will need to be saved to your University "Z" drive.
5. Saving files while working in RDS
5. Saving files while working in RDS
Since the RDS resources are only emulating your Windows computer, files created need to be saved to a specific location within the University's secure server. Therefore, all documents will save to your University "Z" drive.
Other locations may appear, but all users will only be able to save to their University "Z" drive.
As an example, a Microsoft Word document is created and ready to be saved. Selecting any of the other options listed will present an error message stating,
"This operation has been cancelled due to restrictions in effect on this computer. Please contact your system administrator".
In the Save As window locate the drive icon with your username at the beginning and the letter Z at the end. This is the only location where files can be saved.
6. Signing out of the RDS resources
6. Signing out of the RDS resources
Once you have finished using the tools it is important to disconnect from the RDS system. Be sure to do the following to properly logout of the system:
Click on the Window "Start button in the lower left corner.
Click the "Power" icon.
Click Disconnect.
Once you have closed the RDS resources then you must also log out of the Remote Access system.
7. Logging out of remote access
7. Logging out of remote access
It is very important that you also log out of the remote access portal. You should do this every time you use the system.
If you forget to log out, the system may determine that you are already using the system and may cause conflicts. To log out, look for your username in the upper right corner and click the "Logout" button.
For all other technology-related questions, please submit a service ticket.
For all other technology-related questions, please submit a service ticket.
Submit a Ticket: Create A Service Ticket
Phone: 866-767-9460
On Campus Technology Services Location: Gabriele Library - Circulation Desk (Monday - Thursday 8 am to 8 pm, Friday 8 am to 5pm).
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