This Privacy Policy describes how IEMA RESEARCH & DEVELOPMENT PVT LTD ("we" or "us") collects, uses, and discloses your information in connection with your use of the VisualizerXR mobile application (the "App"). We are committed to protecting your privacy and ensuring that you understand how your information is handled.
When you use the App, you are trusting us with your information. We take this trust very seriously and will use your information only in accordance with this Privacy Policy. We encourage you to read this Privacy Policy carefully to understand our practices.
We collect the following information when you use the App:
Device Information: When you use the App, we may collect certain information about your device, such as your device type, operating system version, device identifier, and IP address. This information helps us understand what type of device you are using, the operating system you are running, and your device's unique identifier. This information can also be used to estimate your location (e.g., city/state) based on your IP address. We use this information to understand how you use the App, diagnose and fix problems, improve our services, and personalize your experience with the App.
Log Data: When you use the App, we may collect information about your activity on the App, such as the features you use, the time and date of your use, and other usage statistics. This information is collected through third-party products and is used for internal analytics purposes only. We use this information to understand how users interact with the App, identify areas for improvement, and track the performance of the App.
Third-Party Information: The App may integrate with certain third-party services that may collect information about you. These services have their own privacy policies, which we encourage you to review. Here are links to the privacy policies of some of the third-party services that the App currently uses:
We use the information we collect for a variety of purposes that are essential for the operation and improvement of the App and to provide you with a safe and enjoyable experience. Here are some specific examples:
Operate and Maintain the App: We use your information to operate and maintain the App, including troubleshooting technical issues, preventing fraud, and ensuring the security of the App.
Provide Features and Functionality: We use your information to provide you with the features and functionality of the App, such as the ability to access certain content or features, personalize your experience, and communicate with other users (if applicable).
Analyze How You Use the App: We use your information to analyze how you use the App, such as the features you use most often, the amount of time you spend using the App, and your preferences. This information helps us understand how users interact with the App and identify areas for improvement.
Improve and Develop the App: We use your information to improve and develop the App, such as by adding new features, fixing bugs, and making the App more user-friendly.
Personalize Your Experience: We use your information to personalize your experience with the App, such as by recommending content that you may be interested in or tailoring the layout of the App to your preferences.
Communicate with You: We use your information to communicate with you about the App, such as to send you important updates, promotional offers, and customer support messages.
Comply with Legal and Regulatory Obligations: We may use your information to comply with legal and regulatory obligations, such as responding to court orders or subpoenas, or investigating potential violations of our terms of service.
You have a number of ways to control your information and privacy settings for the App:
Device Permissions: You can manage your device permissions for the App through your device settings. For example, you may be able to disable location services or camera access for the App. You can also review the permissions that the App has requested and adjust them as needed.
In-App Settings: The App may also have its own settings that allow you to control your privacy preferences. For example, you may be able to choose whether to share your location information with other users of the App.
Third-Party Services: You can review the privacy policies of the third-party services that the App integrates with and make choices about your information based on those policies. You may be able to opt out of the collection or use of your information by these third-party services.
We take reasonable steps to protect your information from unauthorized access, use, disclosure, alteration, and destruction. We use a combination of technical, administrative, and physical security measures to protect your information. These measures include:
Encryption: We use encryption to protect your data both in transit and at rest. This means that your information is scrambled before it is transmitted over the internet or stored on our servers. Only authorized personnel with the appropriate keys can decrypt your information.
Access Controls: We restrict access to your information to authorized personnel only. We use role-based access controls to ensure that only employees who need to access your information for their job duties can do so.
Regular Monitoring: We regularly monitor our systems for signs of unauthorized access or activity. If we detect any suspicious activity, we will investigate it and take appropriate steps to protect your information.
Security Incident Response Plan: We have a security incident response plan in place to help us respond quickly and effectively to any security breaches. If a security breach occurs, we will notify you as soon as possible and take steps to mitigate the damage and protect your information.
Third-Party Security Measures: We require our third-party service providers to comply with our security standards and implement appropriate security measures to protect your information. We regularly review our third-party service providers' security practices to ensure that they are meeting our standards. However, no method of transmission over the internet, or method of electronic storage, is 100% secure. We cannot guarantee the absolute security of your information.
The VisualizerXR app is not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete it as soon as possible.
We understand the importance of protecting children's privacy and are committed to complying with all applicable laws and regulations regarding the collection and use of children's personal information. We do not collect or use children's personal information for any purpose other than to provide the App's features and functionalities. We do not share children's personal information with third parties, except as required by law.
If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us at ai.iot@iemlabs.com and we will take steps to delete it.
We encourage parents and guardians to supervise their children's online activities and to educate them about the importance of online safety and privacy. We also recommend that parents and guardians review the privacy policies of any websites or apps that their children use.
We may update this Privacy Policy from time to time. We will notify you of any material changes to this Privacy Policy by posting the revised policy on this page. Your continued use of the App after the effective date of any such changes constitutes your acceptance of the revised Privacy Policy.
If you have any questions about these Terms or the App, please contact us at ai.iot@iemlabs.com