UNIFIED COMMUNICATION

Unite is a fully integrated cloud-based unified communications platform for small to medium businesses. We believe that people are the center of all communications and that tools facilitate that communication. Those tools should be easy-to-use, high-performing, and worry-free, so that you can focus on the interaction and not the tools.

Unite combines your phone system, video, screen sharing, file management and conference calling into a seamless experience that fits with your business size, needs, and work style. Get customizable, scalable cloud-based services for your business.

Unite incorporates your business communication and collaboration methods and devices into one integrated, easy-to-manage system, including:

PBX Phone System

PBX phone system is a cloud-based phone system with an integrated combination of 90+ enterprise-grade features along with industry-leading network call quality and uptime. System management and call reporting features are handled from a single web-based portal.

Desktop App

The free Unite Desktop App empowers employees with the flexibility to communicate the way that works best for them, right from their Mac or PC. Use it as a Call Controller for an associated desk phone or as a Softphone.

Mobile App

The Unite Mobile App makes any Android™ or iOS device a business communications tool. Syncs with the corporate Active Directory®, giving users instant access to call anyone in the company. User features include call transfer, call flip, and the ability to manage multiple calls.

Remote Office

Preconfigured phones can be plugged into any location that has a broadband network connection. Remote desk phones work exactly the same way as they do in the office, with access to all the same features and functionality as everyone else in the company.

Fax

WebFax is a “virtual” fax service that allows users to receive and manage online faxes via the web. Transmits faxes directly from a Windows®-based PC. Senders simply dial the WebFax number from their fax machine, as they normally would.

Phones

Unite phones are plug-and-play, delivered pre-configured to work seamlessly with the Unite service. No technical expertise or technician required. Includes world-class manufacturers such as Polycom, Cisco, and Yealink, with several models to choose from to meet any business need.

Voicemail

Unite virtual voicemail can be managed and accessed according to user needs. Manage and check voicemail online from the desktop phone, or through the mobile app. Transcribed voicemail messages can be sent via email or viewed on the mobile app. Voicemail can be received or forwarded as a downloadable email attachment.

Screen Sharing

Screen share online with the computer desktop which can be shared with team members or externally, in real-time, improving collaboration and speed of decision making.

Set Your Availability (Presence Indicator)

Desk phones and applications include presence - the ability to see whether your company contact is available, or busy on the phone. Desktop phones include a busy lamp field (BLF) in the LCD display that includes presence information. Desktop and mobile apps display status availability information alongside each contact in the Active Directory.

Video Conferencing

Use HD video conferencing to organize face to face meetings which helps to eliminate unnecessary travel and empowers teams with remote members to be more productive.

File Backup and Collaboration

Securely backup and store your important files online with confidence and share them across teams internally or outside your company instantly.