Privacy Policy
Last Updated: 24-04-2025
HYPERLAB SPORTECH PRIVATE LIMITED
This Privacy Policy ("Policy") outlines how Hyperlab Sportech Private Limited ("we," "our," or "us") values and protects your privacy when you use our HY Performance app ("App"). At Hyperlab, we are committed to ensuring that your personal information is handled with the utmost care and in compliance with applicable data protection laws.
By accessing and using the HY Performance App, you entrust us with your data, and we want to assure you that we take this responsibility seriously. This Policy serves to inform you about the types of information we collect, how we use it, and the measures we take to safeguard your privacy.
Your Consent Matters
Your use of the HY Performance App signifies your acknowledgment and agreement with the terms outlined in this Policy. We believe in transparency, and your consent is fundamental to how we handle your personal information.
A Commitment to Data Protection
At Hyperlab Sportech Private Limited, we recognize the importance of protecting your privacy. Our commitment extends to ensuring that your personal information is processed securely, ethically, and in compliance with relevant privacy regulations. We continuously strive to implement industry-leading practices to safeguard the confidentiality and integrity of your data.
What This Policy Covers
This Policy covers the collection, use, and sharing of your personal information when you use the Hyperlab App. It includes details about the types of information we collect, how we use this information, who we share it with, and your rights and choices regarding your data.
Information We Collect
Personal Information:
1. Height and Weight:
Purpose: Used to provide tailored fitness recommendations and performance tracking.
How We Use It: Your height and weight information help us customize fitness recommendations and track your performance metrics accurately.
Fitness Information:
2. Fitness Data:
Purpose: We collect and process data related to your fitness activities through our specialized hardware devices (Plank Mat, Balance Board, Atoms, and Memory Board).
How We Use It: This data includes metrics such as pushup count, plank duration, balance measurements, fatigue levels, and memory/concentration scores. This information enables us to provide valuable insights into your overall fitness performance.
3. User ID:
Purpose: Required for identifying users through RFID cards.
How We Use It: Your user ID is linked to your RFID card and is essential for identifying you when interacting with our hardware devices.
4. Product Interaction:
Purpose: To track how you interact with our fitness devices.
How We Use It: We collect data on how you use the connected devices to improve functionality and user experience.
Data Sharing
At Hyperlab Sportech Private Limited, we prioritize the security and privacy of your information. We want to reassure you that your personal and sports-related data is not shared with any external entities. Your trust is of utmost importance to us.
Third-Party Service Providers:
Hyperlab does not share your information with any third-party service providers. Your data remains confidential within the Hyperlab ecosystem.
Analytics Services:
We do not disclose your personal or sports-related information to analytics services. Any analysis conducted is on an aggregate level, ensuring your privacy.
Data Retention:
At Hyperlab Sportech Private Limited, we prioritize the integrity and consistency of your data within the app. Recognizing the significance of maintaining accurate records for a seamless user experience, we have implemented a retention policy.
Our commitment to data retention aims to deliver a reliable and comprehensive platform for tracking and analyzing your fitness activities while providing you with the control to manage your information in a way that best suits your preferences.
Data Security
At Hyperlab Sportech Private Limited, we prioritize the security of your information and implement industry-standard measures to safeguard it. Here's how we ensure the security of your data:
Our Security Measures:
Secure Storage Practices:
Your data is stored using secure and encrypted storage practices, providing an extra layer of protection against unauthorized access.
Access Controls:
We restrict access to your data only to authorized personnel who require it for specific purposes, such as providing support or improving app functionality.
No Guarantee of Absolute Security:
While we implement stringent security measures, it's essential to acknowledge that no method of transmission over the Internet or electronic storage is entirely foolproof.
Your Role in Security
As part of our commitment to security, we recommend the following practices on your end:
Secure Your Mobile Device: Ensure that your mobile device is protected with a secure lock screen to prevent unauthorized access.
Protect Your RFID Card: Keep your personal RFID card secure and do not share it with others, as it provides access to your fitness profile and data.
Device Connection: Ensure you're connecting to your own authorized devices and not someone else's when using the app in shared training environments.
Account Security: If you believe your account or RFID card has been compromised, contact our support team immediately.
Your Choices
At Hyperlab Sportech Private Limited, we believe in empowering you with choices regarding your information. Here are the options available to you:
Review and Update Information
Access and Update:
Within the app, you can access and update your account information at any time. Keeping your information accurate ensures a personalized and tailored experience.
Communication Preferences
Opt-Out of Non-Essential Communications:
We respect your preferences when it comes to communication. You have the choice to opt out of non-essential communications, such as promotional updates and announcements. While we may send essential notifications related to your account, opting out of non-essential communications allows you to tailor your interaction with Hyperlab according to your preferences.
Cookies
Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory.
This Service does not use these “cookies” explicitly. However, the app may use third-party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.
Links to Other Sites
This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Changes to This Privacy Policy
We reserve the right to update this Policy to reflect changes in our data practices. Any modifications will be effective upon posting on this page. We encourage you to review this Policy regularly. This policy is effective as of 2025-04-24
Contact Us
For any inquiries or concerns related to our app, HY Performance, you can reach us at the following contact information:
Hyperlabs Sportech Private Limited
Plot No B/208 GIDC, Elec Estate
GIDC Gandhinagar, Gandhinagar
Gujarat 382028
Email: support@hyperlab.life
We value your feedback and are here to assist you. Thank you for choosing Hyperlab!
Consent
By using the HY Performance App, you hereby consent to the terms outlined in this Privacy Policy.