# Privacy Policy for Animal Sound ID
**Effective date: August 17, 2026**
This Privacy Policy explains how HubRivex LLC ("HubRivex," "we," "us," or "our") collects, uses, stores, and shares information when you use the **Animal Sound ID** mobile application (the "App") on iPhone or iPad.
This policy applies to the App only. The HubRivex website is covered by a separate website privacy policy.
## 1. Who We Are
HubRivex LLC is the controller of the personal information described in this policy.
**HubRivex LLC**
30 N Gould St
Sheridan, WY 82801
United States
Email: support@hubrivex.com
## 2. Information We Collect
Depending on how you use the App, we may process the following information:
### Audio recordings
When you choose to record or import an animal or nature sound and submit it for analysis, the selected audio file is uploaded to our servers so the App can identify possible animal species. Audio may incidentally contain voices or other background sounds. The App is intended for animal and nature sounds; please do not intentionally record people or submit audio you do not have permission to use.
The App does not continuously listen to or record audio in the background. Microphone access is requested only when you start the recording feature. A recording is uploaded only after you choose to analyze it.
### Field context and notes
If you use detailed analysis, you may optionally provide information such as habitat, time of day, location description, environmental conditions, or observation notes. This information is submitted with the audio to improve or explain the analysis.
The App does not request precise GPS location access. Please avoid entering personal information in free-form notes.
### Anonymous app identifier
The App creates a random, app-specific identifier and stores it securely in the device Keychain. We use this identifier to associate identification history, usage eligibility, and related App data with your installation. It is not your Apple advertising identifier, is not used for advertising, and is not used to track you across apps or websites.
### Identification results and history
We store analysis results, possible species matches, confidence information, associated notes, and related metadata so you can view your identification history and use App features.
### Subscription and purchase information
If you purchase or restore a subscription, Apple processes the payment. We do not receive your full payment card information. We and our subscription-management provider, AppActor, receive information needed to verify and manage access, such as product identifiers, transaction or receipt status, entitlement status, renewal state, and purchase environment.
### Device, language, and technical information
The App sends your preferred language so the service can return localized content. Our servers and service providers may also process standard network and diagnostic information, such as IP address, request timestamps, response status, and error information, to deliver, secure, monitor, and troubleshoot the service.
### Support communications
If you contact us, we receive the information you choose to provide, such as your email address, name, message, and any attachments.
## 3. How We Use Information
We use the information described above to:
- analyze submitted audio and provide ranked animal-sound identification results;
- provide species information, reference sounds, and related App content;
- maintain identification history and respond to deletion requests;
- provide free-use eligibility and premium subscription access;
- process and restore purchases through Apple and AppActor;
- operate, secure, maintain, and troubleshoot the App and its servers;
- prevent fraud, abuse, duplicate requests, and unauthorized access;
- respond to support messages and privacy requests; and
- comply with applicable law and enforce our agreements.
We do not use submitted audio, notes, or the app-specific identifier for advertising or cross-app tracking.
## 4. How Information Is Shared
We may share information only as necessary with:
- **Cloud infrastructure and processing providers** that host the service, store submitted content, deliver media, or support animal-sound analysis;
- **Apple**, which processes App Store payments, subscriptions, and related transaction information;
- **AppActor**, which helps manage subscription products, receipts, entitlements, purchases, and restorations;
- **Content and media providers** when you load externally hosted species images or reference recordings; those providers may receive standard network information such as your IP address and request details;
- **Professional advisers and authorities** when reasonably necessary to comply with law, protect rights and safety, investigate abuse, or respond to valid legal requests; and
- **A successor organization** if HubRivex is involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of relevant assets, subject to applicable legal safeguards.
Service providers may process information only to perform services for us or as otherwise permitted by their own terms and applicable law.
## 5. No Advertising, Sale, or Tracking
The App does not contain third-party advertising SDKs and does not track you across apps or websites. We do not sell personal information. We do not share personal information for cross-context behavioral advertising as those terms are defined by applicable United States privacy laws.
## 6. Microphone and Local Storage
You can deny microphone access and use supported audio-file import instead. Recordings created in the App are stored temporarily on the device while you prepare or submit an analysis. They may be removed when you discard or replace a recording, when temporary App files are cleared, or when the operating system manages temporary storage.
The App also uses on-device storage for settings such as onboarding completion, appearance preference, free-use state, filters, and other interface preferences.
## 7. Data Retention and Deletion
We retain submitted audio, identification results, optional notes, and their association with the app-specific identifier for as long as reasonably necessary to provide identification history and App functionality, maintain security, comply with law, resolve disputes, and enforce agreements.
You can delete individual identification records from the App's History screen. The service is designed to delete the related analysis record and uploaded file from active systems. Limited copies may remain temporarily in backups, security logs, or legal records until those systems are overwritten or the applicable retention period expires.
Subscription and transaction records are retained according to Apple, AppActor, accounting, fraud-prevention, and legal requirements. Support correspondence is retained for as long as reasonably necessary to address the request and maintain appropriate business records.
To request deletion of App data associated with your installation, contact support@hubrivex.com. Because the App does not require a named account, we may ask for information reasonably necessary to locate and verify the relevant app-specific record.
## 8. Legal Bases for Processing
Where the European Economic Area, United Kingdom, or similar data-protection laws apply, we rely on the following legal bases as appropriate:
- **Performance of a contract** to provide the App features you request, including audio analysis, history, and subscription access;
- **Legitimate interests** in operating, securing, improving, and supporting the App, preventing abuse, and maintaining appropriate business records;
- **Consent** where required, including your choice to grant microphone permission or submit optional information; and
- **Legal obligation** where processing is necessary to comply with applicable law.
You may withdraw a consent-based permission through iOS Settings or by contacting us. Withdrawing consent does not affect processing that occurred before withdrawal.
## 9. International Data Transfers
HubRivex LLC is based in the United States. Information may be processed in the United States and other countries where our service providers operate. These countries may have data-protection laws different from those in your country. Where required, we use recognized safeguards for international transfers, such as contractual protections.
## 10. Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information, including encrypted network connections and secure on-device storage for the app-specific identifier. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
## 11. Your Privacy Rights
Depending on where you live, you may have the right to request access to, correction of, deletion of, or a copy of your personal information. You may also have rights to restrict or object to certain processing, withdraw consent, or appeal a decision concerning a privacy request.
Residents of California and other applicable U.S. states may have rights to know, correct, or delete personal information and to receive equal service when exercising their rights. We do not sell personal information or share it for cross-context behavioral advertising.
To exercise a privacy right, email support@hubrivex.com. We may need to verify your request. You may also lodge a complaint with the privacy or data-protection authority in your jurisdiction.
## 12. Children's Privacy
The App is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13 without legally required authorization. If you believe a child has submitted personal information through the App, contact support@hubrivex.com so we can review and delete it as appropriate.
## 13. Third-Party Services and Links
The App may link to or display content from third parties. Their privacy practices are governed by their own policies. Apple's privacy policy is available at https://www.apple.com/legal/privacy/.
## 14. Changes to This Policy
We may update this Privacy Policy to reflect changes to the App, our service providers, or applicable law. We will update the effective date when changes are published. If a change materially affects how we handle information, we will provide additional notice where required.
## 15. Contact Us
For questions, requests, or concerns about this Privacy Policy or the App's privacy practices, contact:
**HubRivex LLC**
30 N Gould St
Sheridan, WY 82801
United States
Email: support@hubrivex.com