Technology Support Services
Technology Support Services
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How To Create A Help Desk Ticket
How To Create A Help Desk Ticket
Please include your child's full name and homeroom in your email request using the email account you have registered with HTS . A help desk ticket will be automatically created when you email helpdesk@hts.on.ca.
Self-serve: Please see info.hts.on.ca
School Day Hours (Starting September 2, 2025)
8:30 am - 11 am, 1 pm - 4 pm ET Monday - Friday (not available on Holidays)
Summer Hours (June 26 - August 1, August 8 - August 29, 2025)
Appointments only (see below to book an appointment)
No availability on holidays and weekends, including July 1
IMPORTANT: On any browser go to it.hts.on.ca. If prompted for a name, please enter your full name. You do not need to sign into a Google account to join this Google Meet.
Unauthorized or unnamed users will not be admitted.
Unauthorized or unnamed users will not be admitted.
During these sessions, we may ask you to verify your identity.
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