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Where can I find the current pay schedule?
You can find your pay schedule in the U.S. Employee Portal, Canada Employee Portal, Client Portal, and in HoneycombHR under the support module.
How do I change my direct deposit information?
You can update your direct deposit by submitting a support request in HoneycombHR. Once submitted, you will receive the necessary form to update your information.
Who do I contact for any questions regarding my HoneycombHR account?
If you need assistance with your HoneycombHR account you can contact the support team by submitting a support ticket through HoneycombHR or through the Contact Us Form.
How do I submit a new time off request?
To submit a new time-off request, log into HoneycombHR and click on the Timesheet module. From there, click the Current Timesheet button and select "New Time Off Request" from the dropdown menu. Choose your dates, fill out the required information fields, and click Review and Submit.
How do I cancel a time off request?
To cancel a time-off request, log into HoneycombHR and click on the Timesheet module. From there, click the Current Timesheet button and select Time Off (Pending Approval or Approved) from the dropdown menu. Locate the date(s) you want to cancel your time-off request for and click "Cancel Request".
How do I sign up for and set up the Google Authenticator app for HoneycombHR?
Setting up Google Authenticator is a simple way to add an extra layer of security (called Two-Factor Authentication). You will need to download the Google Authenticator app from the app store on your phone. Once it is downloaded:
1) Login to your google account on the app
2) Tap the "+" (plus sign) in the bottom right corner of the app
3) Select Scan a QR code and point your phone’s camera at the QR code displayed on your computer screen
4) Once scanned, your account will immediately appear in the app with a rotating 6-digit code. Return to HoneycombHR, enter the current 6-digit code from the app to verify the link, and click Confirm or Save
I have successfully set up Multi-Factor Authentication (MFA). How do I use the Google Authenticator app to log into my HoneycombHR account now?
When you log into HoneycombHR, there will be a screen that will prompt you to "Enter your 6-digit MFA code" or "Enter verification code." You will need to open up the Authenticator app (e.g., Google or Microsoft) on your phone and locate the 6-digit code. Once you enter the code on Honeycomb, you will be directed to the homepage.
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